Loved my experience with Benisouk Loved my experience with Benisouk. Great website with huge range of beautiful rugs. Easy to navigate and excellent customer service. My rug arrived from overseas in much less time than locally ordered products. It looks stunning on the floor and even though the photos on the website are a great indication it looks even better in real life.

Ordering through Benisouk was a breeze Ordering through Benisouk was a breeze. Rug arrived in a timely fashion and is wonderfully made; our new pup adores it too! Understanding that while this rug is durable, it’s also important to note how easily the dye can be removed or can bleed. Found this out after dog had small accident on it. Typical. Otherwise it is a lovely, warm addition to my eclectic living room!

Does not match pictures and non-existant support Benisouk gets an extra bad review for their lack of customer service. It started with the shipment when there was no notification of how long it would take or that it would take over a month more than listed anywhere on their website (it took 2!) to receive my order. And then when one of the rugs arrived, the color was NOT as photographed in the image. Red vs. Pink is very different when you're designing a room and paying a lot of money for something. Since I emailed to inquire, they have stopped responding. Quality of the rug seems fine but the color is what I'm concerned about. Based on reading other reviews, if something goes wrong, good luck. It's a risk/cost you have to be willing to take.

The quality and softness of my Beni Ourain is unmatched. I worked with Benisouk on a custom Beni Ourain rug with an unusual size. They were very helpful and responsive. I don't often purchase rugs online but working with Benisouk made the process easy and gave me confidence in the quality and authenticity so I decided to make the purchase. The rug arrived a few weeks early and it's absolutely beautiful! The quality and the softness of the wool is unmatched and truly elevates the living space.

Perfect! I recently ordered a yellow, black, and white rug made by the Beni Ourain tribe. I am so pleased with it! I love the intensity of the colors, and it is made very well. The shipping and delivery was seamless and extremely fast considering it came all the way from Marrakech! I will definitely be purchasing another rug from Benisouk in the future.