Paradise Lost Do not trust this company. They don't answer their phones, emails, or messages. They don't care about their customers and in fact, are quite rude to them. I wouldn't shop here if THEY paid ME. You can't slam the door in a customer's face! The trickle-down effect has begun ... and another one bites the dust. I'm not worried. There's certainly no shortage of online yarn stores that deliver the pleasant business experience you can no longer find at Paradise Fibers.

Fast Accurate Delivery Every Time I discovered this company about eight months ago, and have placed orders for needles, yarn and accessories several different times within that period. They are always quick to deliver and my order has been perfect each and every time. Once an item was backordered for a few days, and they immediately wrote to tell me and kept me informed. I love the guarantee that Norton offers and will do business with them for many years to come. BJ in Texas

Fun, knowledgeable and caring. I recently bought some yarn at Paradise Fibers. I was confused about the order and wrote to them. A rep got back to me and continued to correspond until he felt I was satisfied. This was a lovely experience compared to most stores. The yarn was gorgeous and color very well represented online. I'm looking forward to doing more business with them.

great customer service - great deals paradise fibers customer service is amazing. i called them about my last order and my concern about the colors of a yarn i liked. computer images of color don't often show the shades well. the man who answered the phone actually compared different skeins of the same yarn and described the various colors to me. i picked one skein and was delighted with my purchase. the shipping cost was minimal - a big plus! thank you for your great customer service, discounts, and low shipping costs!!!

Amazing service The staff at Paradise Fibers is absolutely wonderful and helpful. You could not encounter more polite,helpful individuals. The items I purchased are top quality. Most impressive is the speedy shipping. For a flat $5 , items travel cross country in TWO days. I am amazed at Paradise Fibers ability to expedite shipping. I will definitely purchase items from them again!