I love Paradise Fibers more than I love yarn. Not really. But they're pretty great! I ordered some blocking wires, stitch markers, annnnnnndd...uhhhh some circular needles. And they were super professional and awesome and shipped it faster than some things I bought online earlier at another site. Awesome.

Ordered a rigid heddle loom stand on… Ordered a rigid heddle loom stand on January 13th that was advertised for $93. Today, February 26th received an email that they had made a mistake in pricing. They refused to honor their advertisement and refunded my money. So, not only did I wait a month and a half for a product that was supposed to ship at the beginning if February but they also had use of my money for over a month (yes, they pulled it out of my account immediately). If I could give no stars I would. Be very wary of ordering anything from this company. I got the runaround for weeks when I would attempt to check on this order. Consumers beware!

Good service, responsive if problems happen People have complained about rigid heddle orders. However some of the problem is that Ashford products have to come via Ashford. So yes it took about a month to get my rigid heddle reeds but that was hardly the fault of Paradise Fibers. And when there was an error it was taken care of immediately. It's important to remember things happen and Paradise Fibers is a responsive retailer and in my case worked to fix problems that came up. Last thing. I'm very fond of Ashford products but one needs to be a bit patient when ordering items.

Never disappointed when I order from Paradise Fibers! I knit personalized Christmas stockings using Brown Sheep's worsted Lambs Pride! I order online from Paradise Fibers because they show ALL colors available, are priced right and ship quickly. Very nice people to deal with in person via phone OR online!

BUYER BEWARE! I also ordered the rigid heddle loom stand in January, had my money taken out the day I ordered it and received the same email about a price increase. Customer service replied they were following their company "rules". I will never do business with this company again. Buyer beware.