Sunday-bad experience with cashier Sunday, I visited the Omaha store and was looking for a canvas and was not finding the size I was looking for. When I asked for help in finding an alternate size I was told "Art is a very personal thing". OK, I get it but are there optional canvas sizes that could meet my need? We are talking an art supply to create art not art. When I tried to explain why I was looking for help and that I had driven al long way, the cashier evidently didn't like my tone of voice and became defensive and I was told by her that I shouldn't talk to her that way (what way?) and I should leave. I had a purchase I had bought the previous day with me and I didn't think would work for me, so I said I soon as I got the credit I would leave the store. I was then told by the cashier that the staff was just minimum wage earners paid to cash out customers and had no knowledge of art or art supplies. (salesperson 71700). She handled my return expediently and I left. Unfortunately, given my treatment, I doubt I will ever return to the store and its going to be tough to continue to refer other people there. I had been to this store several times before and was able to get assistance and had referred others there. Unfortunately, one bad experience takes away three good experiences.

Blick approved face coverings I was browsing for acetate tracing film wearing a PA state approved face shield. The store representative informed me that it was not acceptable even though the Pennsylvania CDC web site states that it is acceptable. He stated that only a cloth mask is store policy and told me I HAD to wear a cloth type covering. Which indicates that Blick does NOT follow PA CDC guidelines. He then walked away and did not bother to ask how he could assist me. I left the store and shopped for my art supplies somewhere else.

Yes, there are delays during pandemic times! Dick Blick carries a huge range of brands. I only get to visit the Kansas City store when I travel and set aside an hour to go up and down each aisle and look at everything. So fun! Most of the time I order online. For the reviewers saying shipping is slow or merch is not complete during the pandemic, please raise your awareness!!! DB relies on manufacturers to have staff AND materials available to create the products that DB sells and you want to buy. In pandemic times, manufacturers are not getting what they need, so you have to be patient!

I ordered some crackle effect spray… I ordered some crackle effect spray paint from Blick art. Out of 8 different cans, 3 wouldn’t spray so i called their customer service. they were very polite and they sent me replacements within 3 days that work without making things difficult. Thank you!

Blick's Art Supplies is fabulous! Unfortunately there is no Dick Blick's store near me, so I work with them via online orders. I've been ordering from them for almost six years and found them consistently excellent in price, quality of product, and superb customer service. After dozens of orders I've had exactly ONE order that wasn't correct--and that one was immediately fixed when I contacted customer service. Blick's has some of the best online customer service out there. It's my go-to place for art supplies of all kinds.