Yes, there are delays during pandemic times! Dick Blick carries a huge range of brands. I only get to visit the Kansas City store when I travel and set aside an hour to go up and down each aisle and look at everything. So fun! Most of the time I order online. For the reviewers saying shipping is slow or merch is not complete during the pandemic, please raise your awareness!!! DB relies on manufacturers to have staff AND materials available to create the products that DB sells and you want to buy. In pandemic times, manufacturers are not getting what they need, so you have to be patient!

I purchased a 906 etching press several… I purchased a 906 etching press several months ago and it was a great little press with one problem. The blankets would pull to one side after several pulls and I would then have to reset. I kept trying to adjust the tension and ended up with a damaged turn screw. Spoke with tana this morning and she has issued me a return label and will be sending a new press first so I can use shipping box to return the damaged press. This is terrific customer service. Tana you’re the best

Unique products and excellent customer service Unique products and excellent customer service. The package arrived in astonishing condition and was well handled. affordable, but I paid more for shipping than the products. I think it's because I live in Canada. This is quite sad because, as mentioned earlier, their products are affordable. Please work to make international shipping more affordable.

Easy ordering. Great prices. Everything went smoothly as far as ordering, pricing was excellent, quick delivery. My only negative would be that one of the boxes of paints I ordered was crushed when it arrived. Product was fine, but box useless for storing paint tubes.

So they do listen to reviews after all It’s nice that this site not only gets the exact items I ordered, but the quality is great too. I used to have shipping issues months ago probably because of past technical difficulties on their website but in recent times, it’s not a problem for me. Turns out, I should be double checking my information and not just the orders.