I ordered some crackle effect spray… I ordered some crackle effect spray paint from Blick art. Out of 8 different cans, 3 wouldn’t spray so i called their customer service. they were very polite and they sent me replacements within 3 days that work without making things difficult. Thank you!

Always excellent service at Blick Art Supplies I have ordered from Blick Art Materials many times in the past and always received great customer service and great products, plus their prices were usually the best anywhere! I can't understand all the negative reviews here on trust pilot website compared to the positive reviews. Maybe this is just a site where people come to complain about stuff!

Blick approved face coverings I was browsing for acetate tracing film wearing a PA state approved face shield. The store representative informed me that it was not acceptable even though the Pennsylvania CDC web site states that it is acceptable. He stated that only a cloth mask is store policy and told me I HAD to wear a cloth type covering. Which indicates that Blick does NOT follow PA CDC guidelines. He then walked away and did not bother to ask how he could assist me. I left the store and shopped for my art supplies somewhere else.

Dick Blick uses Fedex Dick Blick uses Fedex. Fedex fails to deliver packages to my address, although UPS delivers every day. When told Dick Blick was told my order had been delayed several days beyond its stated delivery date, Dick Blick was unconcerned. Each morning, I'm told the order is on the truck. Each afternoon, I'm told that the order is delayed due to 'operational issues'. (Strangely, Fedex changes this to 'unable to deliver' later.) I will find another online art store that cares about their customers.

Great store with great prices, but be a smart shopper! Great place to find paint brands that other competitors do not carry. Make sure to shop around when you are looking at brushes/brush cleaning supplies however. On several instances I have found that Cheap Joe's (even Amazon) offers hefty discounts for the same product.