I ordered some premium stretcher and… I ordered some premium stretcher and crossbars from Blicks and they emailed me because my order did not add up. Come to find out I ordered the wrong size crossbars for my order and they caught it, and corrected it. Their emails to me where prompt, within the day, and I really appreciate the extra help they gave me on my questions and my order.

Great Customer Service I placed my online order shortly after the holidays, so a couple of items were back-ordered, but everything else arrived about a week later. One item was missing from my order and when I emailed Customer Service about it they responded promptly. Not only did a real person respond (a rarity these days), but she was also friendly and informative. Overall, great customer service! :)

Always excellent service at Blick Art Supplies I have ordered from Blick Art Materials many times in the past and always received great customer service and great products, plus their prices were usually the best anywhere! I can't understand all the negative reviews here on trust pilot website compared to the positive reviews. Maybe this is just a site where people come to complain about stuff!

They ship via the slowest possible… They ship via the slowest possible method, despite charging for shipping. Their shipping page makes it look like they ship via FedEx Home. Nope, SmartPost which is absolutely the worst method. The likelihood of a package being lost or delayed for weeks is very high. Don’t order any that you actually need from here.

On one hand Blick Art On one hand Blick Art ( fka Utrecht) can be super pricey but they have EVERYTHING. I especially love to go into the brick and mortar store because they employee very knowledgeable staff. Recently I wanted to try water based oil paints for painting when traveling. They were able to show me what I needed to get started and saved me money by showing me the lower cost solvents from other brands. I'm very happy with these purchases! (also it's funny that I had to edit my review b/c the original name of this store is D1ck Blick and D1ck is a "inappropriate word" according to TrustPilot, lol!)