I purchased a 906 etching press several… I purchased a 906 etching press several months ago and it was a great little press with one problem. The blankets would pull to one side after several pulls and I would then have to reset. I kept trying to adjust the tension and ended up with a damaged turn screw. Spoke with tana this morning and she has issued me a return label and will be sending a new press first so I can use shipping box to return the damaged press. This is terrific customer service. Tana you’re the best

Blick approved face coverings I was browsing for acetate tracing film wearing a PA state approved face shield. The store representative informed me that it was not acceptable even though the Pennsylvania CDC web site states that it is acceptable. He stated that only a cloth mask is store policy and told me I HAD to wear a cloth type covering. Which indicates that Blick does NOT follow PA CDC guidelines. He then walked away and did not bother to ask how he could assist me. I left the store and shopped for my art supplies somewhere else.

I ordered some crackle effect spray… I ordered some crackle effect spray paint from Blick art. Out of 8 different cans, 3 wouldn’t spray so i called their customer service. they were very polite and they sent me replacements within 3 days that work without making things difficult. Thank you!

Great service great prices great selection When you order long enough from the same place things are bound to happen. In my case, good things because they always go the extra mile to implement customer feedback, and I just want the folks at Blick to know that I noticed the improvement to packing their simplon frames. Great job guys!

They ship via the slowest possible… They ship via the slowest possible method, despite charging for shipping. Their shipping page makes it look like they ship via FedEx Home. Nope, SmartPost which is absolutely the worst method. The likelihood of a package being lost or delayed for weeks is very high. Don’t order any that you actually need from here.