I don't usually write reviews I don't usually write reviews, but these guys and gals went above and beyond to make sure my purchase was exactly what I wanted! I was nervous to purchase something like this on line, but I was contacted several times to make sure every detail was correct. I even called them after my order, was pleasantly greeted and my questions were all answered. I must say, the crystal is Beautiful! Great quality(I was afraid of getting some plastic thing). The photograph is perfect! Unbelievable 3D - it really looks like the person! Highly recommend!

I feel ripped off.. I feel ripped off... I placed my order at Baybrook Mall in Friendswood, Texas. And the lady was nice but did not give me enough information about their policy. All orders are final! they do not accept excanges or any changes to your order after the order has been placed. When I got home I looked for more options online and there are way better (lower) prices online and they even offered the light for free with your purchase. I wish I'd have done a research first and would have saved a few hundred dollars...

Let me say thank you to Skyview mall Let me say thank you to Skyview mall. I purchased three very amazing pieces from 3D innovations for my granddaughters. My order arrived very fast and upon my glance, I started to cry when I saw the photos of my son and his daughters encased in a crystal. I am not ready to show my friends and family yet because they are gifts for my granddaughters. The few people I did show are going to make purchases of their own. 3D innovation, thank you for putting a smile on my face and heart.

Was a beautiful photo of my dog while… Was a beautiful photo of my dog while it was snowing that I chose . There were several snowflakes that were blurred . I didn’t have the ability and I asked if they could be removed . If not I would like to use a different photo . I ordered on a Friday and it was in the mail the following Monday . They removed all the snowflakes and half my dogs face . Terribly disappointing .

Wonderful Experience I have ordered two crystals in the last week. With the excellent help from their Chat room, specifically "lisa" - I was able to design the perfect gifts. She answered questions, gave good suggestions and was very friendly, yet professional. Very quick turn around on products ordered! My family has been extremely impressed and loved their gifts from 3D Innovation