I don't usually write reviews I don't usually write reviews, but these guys and gals went above and beyond to make sure my purchase was exactly what I wanted! I was nervous to purchase something like this on line, but I was contacted several times to make sure every detail was correct. I even called them after my order, was pleasantly greeted and my questions were all answered. I must say, the crystal is Beautiful! Great quality(I was afraid of getting some plastic thing). The photograph is perfect! Unbelievable 3D - it really looks like the person! Highly recommend!

Excellent service Excellent service - thank you Lisa. You went over and beyond to make certain our order was correct. It was shipped immediately and was packed very well. We appreciate the compassion shown to us for the loss of our little bulldog from leukemia. He was only 2 years old and our son and his wife were heartbroken. We cannot thank you enough for the time spent making certain our order was correct. Customer service is so very important, but compassion and empathy are even more important and there was an abundance of both shown to me. Thank you - Blessings and prayers. Darla

MAKE SURE YOU FILL OUT THE SPECIAL… MAKE SURE YOU FILL OUT THE SPECIAL INSTRUCTIONS BOX TO RECEIVE ADEQUATE SERVICE. DO NOT EXPECT THE DESIGNER TO KNOW WHAT YOU WANT AND BE SURE TO REQUEST A DRAFT OF WHAT THE FINAL PRODUCT WILL LOOK LIKE. ONLY THEN WILL YOU GET FIVE STAR SERVICE AND SATISFACTION!

I feel ripped off.. I feel ripped off... I placed my order at Baybrook Mall in Friendswood, Texas. And the lady was nice but did not give me enough information about their policy. All orders are final! they do not accept excanges or any changes to your order after the order has been placed. When I got home I looked for more options online and there are way better (lower) prices online and they even offered the light for free with your purchase. I wish I'd have done a research first and would have saved a few hundred dollars...

Great people if you have a problem! We had a problem, ordered a vertical instead of a horizontal cube, we now know that (Landscape means wide) and (portrait means tall) they were nice enough to correct our mistake and make it right at no charge! I give them five Stars and thank them, you won’t be disappointed ordering from them! 🌟🌟🌟🌟🌟