Joey Moreno
GBSketchy as well as Shady Order the Mack Aluminum Tool Box and a Mack Wipe tool. Like the others, I have called and emailed but I also emailed Mack Brush if they every got a order from Chicago Airbrush and they said they did but wasn't paid for. I guess they also tried to contact them with no luck. Talked to paypal about a dispute and initialize a claim, they still don't respond. Point of my review is that this company has bad business practices and take your business elsewhere.
Nick
GBYou simply cant go wrong I bought everything from Chicago Air Brush Supply, a compressor, gun, hose, etc. The staff was extremely friendly n helped me buy the correct tools I needed. Years later I had a bent needle and my gun wasn't spraying properly it was skipping spray. I went to two separate sites and a replacement needle for the Grex XB were sold out. Chicago Air Brush Supply had them in stock and I received them in the mail in a timely fashion, I am one very satisfied customer.
D. Pat Harrington
GBGreat Customer Experience for First Timer Order The e-mail follow-up provided by your organization was pretty impressive. I believe I received 3 - 4 e-mails during the first 48 hours following my on-line purchase. The items arrived on time, intact, and were the exact parts I was expecting. I will definitely call your first when and if needed.
Richie
GBTook 3 weeks to get order They have no stock - they ship directly from the manufacturer. The website says 1-5 days, but I finally got my tracking number and it does not deliver until next week - 3 weeks from ordering. Do yourself a favor and get form Amazon - you will get the item in 2 days if you have Prime.
Todd Weiler
GBGood variety but item descriptions need more detail I was looking for quick disconnects for my Badger and Harbor Freight air brushes. Chicago had a great variety but even the service guys could not answer critical questions about thread size, diameters, hoses, etc. I'll cut them some slack blaming the manufacturer's not providing the information. There has to be someone ready to take up the view from the consumer who is caught in the middle ordering something we may or may not know will fit. Despite this frustration, I ended with a positive experience. It also speaks to the saying buy everything from one brand, but how is a novice to know that and what professional uses just one brush? Details, details, details please will increase sales.