Is this company "terminal?"... I have had very good experiences w/Chicago Airbrush Supply in the past. The only odd thing was getting follow-up email, etc., from companies w/another name "Awakening Avatar Enterprises," for instance. But the orders always came through, no problems. Now, apparently, they're in major trouble? My last order has been delayed--no action for over a week-- and I've had sketchy support response on it. I had ordered paints manufactured by Createx Colors. I was called by Createx, told they're not being paid for orders from Chicago Airbrush. They've been advising customers to attempt a refund/chargeback from CAB and to buy Createx paint from other suppliers.

easy to order from and fast delivery The orders that I've placed, there's been no issues. Not many online services ship to Hawaii for a reasonable price, so CABS has been great in that regard as well. The only issue with ordering online on your website is that your part numbers, for airbrush parts, is different from the manufacturer's, which is understandable. Because of that, I've ordered wrong parts in the past and the online pics and description can be a little more detailed. Other than that, no problems ordering from you. I will be placing another order soon from you through Amazon. Either way…thanks and keep it up!

if you are looking for Passche parts if you are looking for Passche parts, look elsewhere. If you are looking for good communications, look elsewhere. If you aren't within driving distance of the store, Buy eleswhere, because the only way i got a resoultion to my missing order (they got my money, just never sent the parts), was for me to physically drive to the store , then go pick my parts up at Passche will call.

Great Customer Experience for First Timer Order The e-mail follow-up provided by your organization was pretty impressive. I believe I received 3 - 4 e-mails during the first 48 hours following my on-line purchase. The items arrived on time, intact, and were the exact parts I was expecting. I will definitely call your first when and if needed.

Great Customer Service & Great Prices This store does EVERYTHING right - from the quick shipping to the best prices and detailed customer service. They are friendly and go out of their way to see your needs are met. They have great communication whether letting you know your order has shipped and giving you a tracking number or answering your questions. Gustavo always takes such good care of me, I couldn't imagine wanting to shop anywhere else....and believe me, I can be a pain in the wahtoosie, if you know what I mean. I am very particular about ingredients, sizes etc... but I always get what I want.