Keri Ann
GBUpdated review After a few initial problems with my order, Harper who works from Poparta got in touch and sorted everything out for me, and I am really pleased with the final product which we received today. It is of a great quality and my husband is really happy with his Christmas present.
Patricia
GBWhy can’t all companies offer this level of service. I have never experienced such good customer service from any online company. I modified my image three times and each time the changes were made quickly and as I indicated. There was an issue with the original photo -the orientation was too wide. I sent another photo that was the right orientation but needed some editing. I asked for someone to call me to explain exactly what I wanted. I was amazed and delighted when Lucy called me within 5 mins. She was very helpful. I am absolutely thrilled with the final picture. Well done, Poparta.
Adonis Marrero
GBGood product, awful customer service I ordered a canvas a picture of my sister's dog. It was a Christmas gift. Originally, I had an issue because there was a glitch on their website and after approving the Proof, they wanted to charge me again. I called, sent various emails and didn't receive a reply until a week later. They fixed the issue and everything was good. Later, I received an email saying that if I left a testimonial, they would give me a $50 credit for their site. I left the testimonial and never received anything. I called them, sent them emails and never received a response. Overall, good products, awful, borderline, non-existent customer service.
Taylor
GBGreat customer service Great customer service. They would reply back to emails within just a few minutes. They worked around all my changes I wanted to my picture. The reason I'm giving them 4 stars and not 5 is because I ordered a wall tapestry and received a canvas instead. But overall great experience and I love how the product turned out!
allen barber jr
GBAbove and beyond my expectations. My art was perfect. The staff was totally accommodating no matter how many changes I requested. They were so kind and walked me through the entire process. Thanks from the bottom of my heart. My fur friends personalities explodes off the pic. Well done!!