L clark
GBGreat affordable way to capture family and other memories Easy to use site product always come out beautiful, shipping fast and efficient, product packaging is secure to keep canvas painting safe. I've ordered at least 6 times over the past few years and will continue to do so. Great affordable way to capture family memories
Patricia
GBWhy can’t all companies offer this level of service. I have never experienced such good customer service from any online company. I modified my image three times and each time the changes were made quickly and as I indicated. There was an issue with the original photo -the orientation was too wide. I sent another photo that was the right orientation but needed some editing. I asked for someone to call me to explain exactly what I wanted. I was amazed and delighted when Lucy called me within 5 mins. She was very helpful. I am absolutely thrilled with the final picture. Well done, Poparta.
Wendy Hubbert
GBPoor communication and customer service I called PopArta.com to ask about a project that I knew would be a modification of one of their existing templates. I called with the goal of getting a better understanding of what they could and could not do so that, perhaps, I could modify my project to fit their capabilities. The person who answered the phone did not seem to understand design and printing processes, and struggled to communicate in English. As a result, every time I asked for information or an explanation, he would put me on hold and convey my question to an "editor." For example, I would say something like, "Your website shows that you can do XX. But you've just told me you can't actually do that. Can you explain why?" He would say, "Let me ask." Then he would come back with the editor's response, which usually didn't have anything to do with the question. This went on for 10 minutes. At no point did the representative say, "You know what? Something is being lost in translation. Perhaps you and the editor could schedule a time to talk directly." Rather than seeking information from me to make sure they understood what I was hoping to accomplish, the company made assumptions about what they thought I was asking for. They threw up brick walls instead of exploring solutions. I ended up having my project created by a company whose website shows the same capabilities as PopArta.com.
Keri Ann
GBUpdated review After a few initial problems with my order, Harper who works from Poparta got in touch and sorted everything out for me, and I am really pleased with the final product which we received today. It is of a great quality and my husband is really happy with his Christmas present.
John Martello
GBGreat service, great product!!! Great experience. More than willing to work with me to pick the perfect photographs of my pets. Called me to discuss any concerns I may have had. Delivered to my door in record time. The pictures look fantastic!!! Will definitely be my first and only choice in the future. Would recommend to anyone. Great business and great product.