L clark
GBGreat affordable way to capture family and other memories Easy to use site product always come out beautiful, shipping fast and efficient, product packaging is secure to keep canvas painting safe. I've ordered at least 6 times over the past few years and will continue to do so. Great affordable way to capture family memories
Christina Sanders
GBAmazing!! Such amazing quality, colors, and very unique gift. Got this as a gift to my husband (its of me) and he LOVES it!! So fun, amazing quality and I definitely recommend getting these!! I got the tapestry one and it is just so beautiful and fun, We love it!! --I received this product on a promotional discount or for free for my honest review and they are 100% my own opinions and pictures from my own experience with this product. I received no compensation for this review and I am in no way required to give a good review. I am also not associated with the seller in any way.—
Daniella
GBNot A Fan I would probably not work again with this company. To start, I originally had purchased a mural of my picture, but then I got an email a matter of days later saying they no longer sell murals. So I had to settle for a canvas. My product was originally suppose to arrive at my door mid-September, but it ended up arriving about 10 days later then expected. And I emailed the company about this issue, but I never heard a response from them. Personally I was not to big of a fan of the image itself. I went for the popart one, and I know pop art will not look identical to the real image. I used an image of me as a child, and I do not think that it even remotely resembles the image I sent.
Adonis Marrero
GBGood product, awful customer service I ordered a canvas a picture of my sister's dog. It was a Christmas gift. Originally, I had an issue because there was a glitch on their website and after approving the Proof, they wanted to charge me again. I called, sent various emails and didn't receive a reply until a week later. They fixed the issue and everything was good. Later, I received an email saying that if I left a testimonial, they would give me a $50 credit for their site. I left the testimonial and never received anything. I called them, sent them emails and never received a response. Overall, good products, awful, borderline, non-existent customer service.
Wendy Hubbert
GBPoor communication and customer service I called PopArta.com to ask about a project that I knew would be a modification of one of their existing templates. I called with the goal of getting a better understanding of what they could and could not do so that, perhaps, I could modify my project to fit their capabilities. The person who answered the phone did not seem to understand design and printing processes, and struggled to communicate in English. As a result, every time I asked for information or an explanation, he would put me on hold and convey my question to an "editor." For example, I would say something like, "Your website shows that you can do XX. But you've just told me you can't actually do that. Can you explain why?" He would say, "Let me ask." Then he would come back with the editor's response, which usually didn't have anything to do with the question. This went on for 10 minutes. At no point did the representative say, "You know what? Something is being lost in translation. Perhaps you and the editor could schedule a time to talk directly." Rather than seeking information from me to make sure they understood what I was hoping to accomplish, the company made assumptions about what they thought I was asking for. They threw up brick walls instead of exploring solutions. I ended up having my project created by a company whose website shows the same capabilities as PopArta.com.