Poor Customer Service I had made a purchase on PopArta as a gift and was given a timeline of proof approval by 1/31/2017 with an ETA to my door of 2/7/17. Proof was approved by 1/31/17 but the product was not received until 2/17/17. The delay alone was frustrating but the poor customer service was what made it worse, I had to fill out forms in order to never be contacted, only to call and be told that they're looking into it and will have an answer the following morning and will call me. By afternoon I didn't hear anything and had to call customer service back to be told again that I'll hear something within 3 hours, which I did not and had to follow up again via email. After all of that back and forth my artwork wasn't even printed on 2/8 as there was something wrong with the picture which was the first time I was being notified of this. The gift ended up coming while I was out of the country and I was unable to bring it along as a gift and had to then ship it out of my own pocket. The lack of actual communication and having to hunt down customer service for answers was incredibly frustrating as I am the customer with the delayed order.

Our First Selfie 2009 We met in 2009 and while relaxing after a movie we watched together, Jenn shot this, our first Selfie. Well it's been 5 years and we are still together and last Valentine's Day as a gift I found the picture and sent it to be memorialized as a painting... just like the greats of the past. She loved it and it hangs in our bedroom.

Good product, awful customer service I ordered a canvas a picture of my sister's dog. It was a Christmas gift. Originally, I had an issue because there was a glitch on their website and after approving the Proof, they wanted to charge me again. I called, sent various emails and didn't receive a reply until a week later. They fixed the issue and everything was good. Later, I received an email saying that if I left a testimonial, they would give me a $50 credit for their site. I left the testimonial and never received anything. I called them, sent them emails and never received a response. Overall, good products, awful, borderline, non-existent customer service.

Great service, great product!!! Great experience. More than willing to work with me to pick the perfect photographs of my pets. Called me to discuss any concerns I may have had. Delivered to my door in record time. The pictures look fantastic!!! Will definitely be my first and only choice in the future. Would recommend to anyone. Great business and great product.

I absolutely loved the final result of… I absolutely loved the final result of the painting, my husband was so emotional and happy and all at the same time. The canvas looks amazing. Beautiful outcome