Esha Stlewis
GBI absolutely loved the final result of… I absolutely loved the final result of the painting, my husband was so emotional and happy and all at the same time. The canvas looks amazing. Beautiful outcome
Washington State mountain girl
GBExcellent work, beautiful result! I had a photo restored through this company's sister company, "Paint Your Life", then transferred the restored photo to this company for printing. The print turned out beautifully and was everything I had hoped for. The recipient has not received the print yet, but I know she will be very, very pleased. The service was excellent. Customer Service at both companies responded quickly to my questions. Paint Your Life worked with me to obtain a great restoration of a very poor quality photo. I was amazed! The print arrived at the time promised and was very professionally and carefully packaged. I will definitely use these companies again. They did an excellent job, from start to finish.
Kiara Dill
GBI have been waiting since Thanksgiving… I have been waiting since Thanksgiving for my gift with my husband, and I have been calling and texting everyday, and they say the same thing. They told me that the delivery date is December 11, 2023, but still nothing. Also, when I keep calling them, they keep telling me that the warehouse, where my gift is, has not been shipped, and they are not answering. I have been waiting for an answer for over two weeks, and since the surprise of Christmas has been ruined because of their failures, I will never come back for anything else after I get my portrait. Thank you, no thank you.
Patricia
GBWhy can’t all companies offer this level of service. I have never experienced such good customer service from any online company. I modified my image three times and each time the changes were made quickly and as I indicated. There was an issue with the original photo -the orientation was too wide. I sent another photo that was the right orientation but needed some editing. I asked for someone to call me to explain exactly what I wanted. I was amazed and delighted when Lucy called me within 5 mins. She was very helpful. I am absolutely thrilled with the final picture. Well done, Poparta.
Amanda Pawlak
GBPoor Customer Service I had made a purchase on PopArta as a gift and was given a timeline of proof approval by 1/31/2017 with an ETA to my door of 2/7/17. Proof was approved by 1/31/17 but the product was not received until 2/17/17. The delay alone was frustrating but the poor customer service was what made it worse, I had to fill out forms in order to never be contacted, only to call and be told that they're looking into it and will have an answer the following morning and will call me. By afternoon I didn't hear anything and had to call customer service back to be told again that I'll hear something within 3 hours, which I did not and had to follow up again via email. After all of that back and forth my artwork wasn't even printed on 2/8 as there was something wrong with the picture which was the first time I was being notified of this. The gift ended up coming while I was out of the country and I was unable to bring it along as a gift and had to then ship it out of my own pocket. The lack of actual communication and having to hunt down customer service for answers was incredibly frustrating as I am the customer with the delayed order.