2nd Times the charm My first time was already 4 stars and was only so because of a long wait which I still understood. This time I ordered 2, the Kira one to match L and Tanjirobfor a birthday gift for a friend and they somehow came much quicker than before and both were still in great quality.

Really bad customer service The box itself looks super nice, but the cable was defective. (Probably already happened during shipping) So I wasn't able to use the box to its full extent. When I asked if I could get a new box sent or if I could get my money back, I got a strict no. They are not aware of any guilt and pack everything with the greatest care. I then asked if I could at least have a new cable so that I could repair it myself. That too was rejected. So I paid almost 40€ for a non-functioning box. Customer service is really a disaster. The website also advertises a 30-day money-back guarantee, which is absolutely not true

Pretty lengthy shipping time even for… Pretty lengthy shipping time even for express shipping but it’s arrived in good condition :) also slightly different color then what is advertised on photos of product on website but still looks cool 👍🏻

They said 7-10 business days I ordered… They said 7-10 business days I ordered on Dec 14 and it is Jan 2nd. I tried to get my tracking number to track the package and there isn’t a tracking number for my order. I have no way to track my order and still nothing has come. 70$ is a lot of money to spend for nothing to come.

Purchased 2 boxes Bought two of these for my anime friends. Judging by their reaction the the boxes it was well worth it. Kyoto boxes looked pretty cool although I’m not an anime fan myself . Would definitely look to purchase more in future - it there is any downside it was the wait on shipping to US. Was over a month after purchase but they were really happy with them.