Michaels Stores

8000 Bent Branch Dr, 75063, Irving, United States
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2.85
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

5.00%

1

50.00%
About Michaels Stores

Michaels is a specialty arts and crafts retailer that empowers Makers to get creative with everything needed for just about any crafting project. We offer arts and crafts supplies, floral and wall decor, framing services, seasonal decor and crafting items, and more, all focused on DIYers and Makers. In addition to our “store within a store” framing service, Aaron Brothers, Michaels also features our own exclusive brands like Bead Landing®, Creatology®, Art Minds®, Artist’s Loft®, Ashland®, Celebrate It®, Craft Smart®, Recollections®, Studio Decor™, and Loops & Threads®. Come visit one of our over 1,250 locations and get just what you need to start your next exciting crafting adventure! Shop our full collection at Michaels.com.

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Melody
GB

Michaels is amazing. My #1 craft store Michaels is amazing! My number one craft store. The're always having sale. Big sales, coupon, and points add up great. I Always save so much money. I crochet so I buy yarn there all the time. Always great customer service

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Peter Edmund Kettle
GB

Donna - exceeding expectations 12/17/2023. Donna at the Leominster store was excellent. She was inquisitive to our needs, was very attentive, caring and helped us out 100% and this was in the framing department at the Tower Plazza at Leominster Ma. Today at around 12.00/12.30 on December 17 - 2023.

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Barbara White
GB

Angela at the Westminster store at… Angela at the Westminster store at Walnut Creek was rude and belligerent today. She told my husband false information about a return. She wouldn’t listen and would rather lie than admit she made a mistake. She has cost the company a loyal customer.

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Consumer
CA

Customer service at the Pembroke… Customer service at the Pembroke Ontario is absolutely terrible. Use Amazon, don’t waste your time in store.

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Ravinna Wills
GB

Online inventory is always inaccurate Online inventory is always inaccurate. I've placed two orders within two days and both were canceled due to items being out of stock in the store. Also, I placed an online purchase with the Michael's store in Orland Park, Illinois, after 3 hours, I still had not received an email to pick up my items. I called and spoke with the manager, Crystal, who still took her time getting the order together. Then to find out, they were out of stock. Michael's customer service and in-store experiences have been consistently terrible over the past few months. Although I visited Michael's in Downers Grove, Illinois this morning and the store rep was absolutely wonderful.

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