Their rewards points are pointless. Pun intended Their rewards program doesn't ever seem to give me any perks. Coupons are mostly only for online and I don't shop that way. I stopped putting my phone number when I check out because it saved me nothing. I'd much rather go to hobby lobby or Joanns.

Heritage Green Stoney Creek Heritage Green Stoney Creek . I like this store and have been shopping there for years . In fact I have been shopping Michael’s stores for more than 10 years . Today I found out they actually have a seniors discount . 10% and that really helps when knitting a large item like a blanket . Thank you Michelle , such excellent customer service skills and a credit to this store

Staff was polite and helpful I went to the Michael to get a frame for my daughter’s birthday present. One of the staff member Alyson was very kind and polite. She has a very good communication skills with the customer and her suggestion was very helpful. She is ASSET to your company. Also store was well organized has many creative products that I have been experienced. I would like to go back to Michael again.

CUSTOM FRAMING AT MICHAELS near Sherway I recently popped into Michaels on North Queen (near Sherway Gardens) to get some custom framing done. I would like to recommend Steve and Marika on their outstanding service. Steve does the framing, his work is excellent. He is very professional to work with and his manner is super kind and Fun. Marika assisted me is selecting my Frame, Matt Boards and fillets - I would highly recommend Marika for her keen sense of style and design. Excellent service all round - 10/10.

I had a very valuable antique picture… I had a very valuable antique picture framed by Abiti. She was very courteous, friendly and knowledgeable. Her suggestions with matting and placement greatly improved the picture. A real professional. She went above and beyond suggesting upgraded hangers at no additional cost. Very pleased. If it was possible, I'd give her 6 stars Joseph