No customer service available No customer service available. Paid for the in store framimg TWICE and nothing was repaired A TOTAL BOTCHED JOB

Their rewards points are pointless. Pun intended Their rewards program doesn't ever seem to give me any perks. Coupons are mostly only for online and I don't shop that way. I stopped putting my phone number when I check out because it saved me nothing. I'd much rather go to hobby lobby or Joanns.

Staff was polite and helpful I went to the Michael to get a frame for my daughter’s birthday present. One of the staff member Alyson was very kind and polite. She has a very good communication skills with the customer and her suggestion was very helpful. She is ASSET to your company. Also store was well organized has many creative products that I have been experienced. I would like to go back to Michael again.

Michaels is amazing. My #1 craft store Michaels is amazing! My number one craft store. The're always having sale. Big sales, coupon, and points add up great. I Always save so much money. I crochet so I buy yarn there all the time. Always great customer service

On-line Order Made Easy I placed an order on-line and received a message right away that my order would be ready shortly for pick up at a location near me. Product was on sale, awesome price. Next one said they would hold it for 4 days and I was able to be there before this date. Pick up was a breeze. Had a young lady who smiled and addressed us, got our order and asked if we needed anymore assistance. Wonderful customer service at Kennedy Commons in Scarborough On. Highly recommend this location to others, plus Warden and Eglinton where I've made purchases in store previously.