Michaels Stores

8000 Bent Branch Dr, 75063, Irving, United States
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2.85
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

5.00%

1

50.00%
About Michaels Stores

Michaels is a specialty arts and crafts retailer that empowers Makers to get creative with everything needed for just about any crafting project. We offer arts and crafts supplies, floral and wall decor, framing services, seasonal decor and crafting items, and more, all focused on DIYers and Makers. In addition to our “store within a store” framing service, Aaron Brothers, Michaels also features our own exclusive brands like Bead Landing®, Creatology®, Art Minds®, Artist’s Loft®, Ashland®, Celebrate It®, Craft Smart®, Recollections®, Studio Decor™, and Loops & Threads®. Come visit one of our over 1,250 locations and get just what you need to start your next exciting crafting adventure! Shop our full collection at Michaels.com.

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Toni
GB

Wrong item received Wrong item received. No packaging for items in shopping box. Received damaged product on a later delivery. Customer rep couldn't resolve email address error, and so I couldn't look up my order on line...poorest shopping experience in my 59 years of life.

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Ravinna Wills
GB

Online inventory is always inaccurate Online inventory is always inaccurate. I've placed two orders within two days and both were canceled due to items being out of stock in the store. Also, I placed an online purchase with the Michael's store in Orland Park, Illinois, after 3 hours, I still had not received an email to pick up my items. I called and spoke with the manager, Crystal, who still took her time getting the order together. Then to find out, they were out of stock. Michael's customer service and in-store experiences have been consistently terrible over the past few months. Although I visited Michael's in Downers Grove, Illinois this morning and the store rep was absolutely wonderful.

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Tina
CA

Heritage Green Stoney Creek Heritage Green Stoney Creek . I like this store and have been shopping there for years . In fact I have been shopping Michael’s stores for more than 10 years . Today I found out they actually have a seniors discount . 10% and that really helps when knitting a large item like a blanket . Thank you Michelle , such excellent customer service skills and a credit to this store

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Barbara White
GB

Angela at the Westminster store at… Angela at the Westminster store at Walnut Creek was rude and belligerent today. She told my husband false information about a return. She wouldn’t listen and would rather lie than admit she made a mistake. She has cost the company a loyal customer.

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Naomi Kleynhans
CA

CUSTOM FRAMING AT MICHAELS near Sherway I recently popped into Michaels on North Queen (near Sherway Gardens) to get some custom framing done. I would like to recommend Steve and Marika on their outstanding service. Steve does the framing, his work is excellent. He is very professional to work with and his manner is super kind and Fun. Marika assisted me is selecting my Frame, Matt Boards and fillets - I would highly recommend Marika for her keen sense of style and design. Excellent service all round - 10/10.

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