Donna - exceeding expectations 12/17/2023. Donna at the Leominster store was excellent. She was inquisitive to our needs, was very attentive, caring and helped us out 100% and this was in the framing department at the Tower Plazza at Leominster Ma. Today at around 12.00/12.30 on December 17 - 2023.

Heritage Green Stoney Creek Heritage Green Stoney Creek . I like this store and have been shopping there for years . In fact I have been shopping Michael’s stores for more than 10 years . Today I found out they actually have a seniors discount . 10% and that really helps when knitting a large item like a blanket . Thank you Michelle , such excellent customer service skills and a credit to this store

F off, leave me alone I am not now nor have I ever been a customer at this company and yet they keep spamming me with suspicious emails including what appears to be receipts. I am also blocked from accessing their site so I can't even tell them to f off directly.

No customer service available No customer service available. Paid for the in store framimg TWICE and nothing was repaired A TOTAL BOTCHED JOB

What went right? What went right? Nothing!!! Ordered online for delivery. Several of the flowers delivered were wrong color. Store near me said they had my color in stock. Go there. No inventory. Placed order same flowers for pickup at another location. Get text that order is ready. Get there and they tell me they don’t have it and they would substitute with different flower. No thank you. Wasted trip. Ordered different flowers at different locale. Pick them up and of course not what I ordered. So I guess they don’t update their inventory. Needed these flowers for party centerpieces. Don’t have time for this bs. I’ll go to Hobby Lobby.