On-line Order Made Easy I placed an order on-line and received a message right away that my order would be ready shortly for pick up at a location near me. Product was on sale, awesome price. Next one said they would hold it for 4 days and I was able to be there before this date. Pick up was a breeze. Had a young lady who smiled and addressed us, got our order and asked if we needed anymore assistance. Wonderful customer service at Kennedy Commons in Scarborough On. Highly recommend this location to others, plus Warden and Eglinton where I've made purchases in store previously.

CUSTOM FRAMING AT MICHAELS near Sherway I recently popped into Michaels on North Queen (near Sherway Gardens) to get some custom framing done. I would like to recommend Steve and Marika on their outstanding service. Steve does the framing, his work is excellent. He is very professional to work with and his manner is super kind and Fun. Marika assisted me is selecting my Frame, Matt Boards and fillets - I would highly recommend Marika for her keen sense of style and design. Excellent service all round - 10/10.

Customer service at the Pembroke… Customer service at the Pembroke Ontario is absolutely terrible. Use Amazon, don’t waste your time in store.

Hello Hello, Last fall I had several artworks framed & reframed. Lynn was my associate(Brampton, Kennedy & Steeles). With her discerning eye & astute observations the choices were made. We’re very happy with the framework. Please convey our appreciation to her. I’d also like to express my thanks to Michaels associate teams over the years. Always insightful, helpful & they’ve made my shopping a great experience. Thank you, K. Pilon

Michael's website is the worst! Michael's website is the worst!! I would be shocked if anybody actually ordered anything from their website!! It is so slow, it jumps around, sometimes it just freezes, omg it is infuriating!! So infuriating, that I had to write this bad review!! These companies just out right LIE on their websites to get you into the store! Do not trust anything Michael's website tells you!! Or you will be leaving a bad review as well!! Do better Michael's, for all the money you charge for mediocre products, do better on your website!