In store class Went to Michaels in Murfreesboro for in store craft hoilday ornament class. First we were told to buy an ornament from aisle 100 (no direction on type). Then the employee running the class (who acted like she had no interest in helping or doing class) said all they had was Pour Paint? When asked how we could design or how long to dry ornament, she said she didn’t know. It was a mess no towels, no direction. Employee said busy during the season no time for these classes. I understand so rather than have horrible classes during busy season just don’t have them.

Heritage Green Stoney Creek Heritage Green Stoney Creek . I like this store and have been shopping there for years . In fact I have been shopping Michael’s stores for more than 10 years . Today I found out they actually have a seniors discount . 10% and that really helps when knitting a large item like a blanket . Thank you Michelle , such excellent customer service skills and a credit to this store

Michael's website is the worst! Michael's website is the worst!! I would be shocked if anybody actually ordered anything from their website!! It is so slow, it jumps around, sometimes it just freezes, omg it is infuriating!! So infuriating, that I had to write this bad review!! These companies just out right LIE on their websites to get you into the store! Do not trust anything Michael's website tells you!! Or you will be leaving a bad review as well!! Do better Michael's, for all the money you charge for mediocre products, do better on your website!

Online inventory is always inaccurate Online inventory is always inaccurate. I've placed two orders within two days and both were canceled due to items being out of stock in the store. Also, I placed an online purchase with the Michael's store in Orland Park, Illinois, after 3 hours, I still had not received an email to pick up my items. I called and spoke with the manager, Crystal, who still took her time getting the order together. Then to find out, they were out of stock. Michael's customer service and in-store experiences have been consistently terrible over the past few months. Although I visited Michael's in Downers Grove, Illinois this morning and the store rep was absolutely wonderful.

Do NOT EVER give Michaels your real… Do NOT EVER give Michaels your real email address! They will spam-bomb your email account NON-STOP irrespective of how many time you unsubscribe ! Their spam system is like water dripping on a concrete floor in a torture cell. THEY WILL NEVER STOP !!!