definitely more just a arts n crafts store I actually first found out about them randomly on instagram. I never paid attention to these things but I was on a binge watching hobbies and crafts videos, their instagram really inspired me into making some crafty stuff during my free time, and i must have literally manifested it in my mind because my friends picked up on it and i started getting gifts from their store. some of my friends were shipping me and bringing me DIY stuff and souvenir like knick-knacks from their travels and stuff. Well, pottering around the house has never been my case but thanks to Michaels you can kinda get addicted to knitting, painting, or creating some decorative stuff for your house. And it is a very fun activity as a whole family to go through as well! Their stores are also great, had a chance to visit one, and it lead me to a situation where I turned my garage into a family hobby workshop :)

Heritage Green Stoney Creek Heritage Green Stoney Creek . I like this store and have been shopping there for years . In fact I have been shopping Michael’s stores for more than 10 years . Today I found out they actually have a seniors discount . 10% and that really helps when knitting a large item like a blanket . Thank you Michelle , such excellent customer service skills and a credit to this store

Do NOT EVER give Michaels your real… Do NOT EVER give Michaels your real email address! They will spam-bomb your email account NON-STOP irrespective of how many time you unsubscribe ! Their spam system is like water dripping on a concrete floor in a torture cell. THEY WILL NEVER STOP !!!

Online inventory is always inaccurate Online inventory is always inaccurate. I've placed two orders within two days and both were canceled due to items being out of stock in the store. Also, I placed an online purchase with the Michael's store in Orland Park, Illinois, after 3 hours, I still had not received an email to pick up my items. I called and spoke with the manager, Crystal, who still took her time getting the order together. Then to find out, they were out of stock. Michael's customer service and in-store experiences have been consistently terrible over the past few months. Although I visited Michael's in Downers Grove, Illinois this morning and the store rep was absolutely wonderful.

Staff was polite and helpful I went to the Michael to get a frame for my daughter’s birthday present. One of the staff member Alyson was very kind and polite. She has a very good communication skills with the customer and her suggestion was very helpful. She is ASSET to your company. Also store was well organized has many creative products that I have been experienced. I would like to go back to Michael again.