F off, leave me alone I am not now nor have I ever been a customer at this company and yet they keep spamming me with suspicious emails including what appears to be receipts. I am also blocked from accessing their site so I can't even tell them to f off directly.

Michaels is amazing. My #1 craft store Michaels is amazing! My number one craft store. The're always having sale. Big sales, coupon, and points add up great. I Always save so much money. I crochet so I buy yarn there all the time. Always great customer service

Hello Hello, Last fall I had several artworks framed & reframed. Lynn was my associate(Brampton, Kennedy & Steeles). With her discerning eye & astute observations the choices were made. We’re very happy with the framework. Please convey our appreciation to her. I’d also like to express my thanks to Michaels associate teams over the years. Always insightful, helpful & they’ve made my shopping a great experience. Thank you, K. Pilon

In store class Went to Michaels in Murfreesboro for in store craft hoilday ornament class. First we were told to buy an ornament from aisle 100 (no direction on type). Then the employee running the class (who acted like she had no interest in helping or doing class) said all they had was Pour Paint? When asked how we could design or how long to dry ornament, she said she didn’t know. It was a mess no towels, no direction. Employee said busy during the season no time for these classes. I understand so rather than have horrible classes during busy season just don’t have them.

Online inventory is always inaccurate Online inventory is always inaccurate. I've placed two orders within two days and both were canceled due to items being out of stock in the store. Also, I placed an online purchase with the Michael's store in Orland Park, Illinois, after 3 hours, I still had not received an email to pick up my items. I called and spoke with the manager, Crystal, who still took her time getting the order together. Then to find out, they were out of stock. Michael's customer service and in-store experiences have been consistently terrible over the past few months. Although I visited Michael's in Downers Grove, Illinois this morning and the store rep was absolutely wonderful.