definitely more just a arts n crafts store I actually first found out about them randomly on instagram. I never paid attention to these things but I was on a binge watching hobbies and crafts videos, their instagram really inspired me into making some crafty stuff during my free time, and i must have literally manifested it in my mind because my friends picked up on it and i started getting gifts from their store. some of my friends were shipping me and bringing me DIY stuff and souvenir like knick-knacks from their travels and stuff. Well, pottering around the house has never been my case but thanks to Michaels you can kinda get addicted to knitting, painting, or creating some decorative stuff for your house. And it is a very fun activity as a whole family to go through as well! Their stores are also great, had a chance to visit one, and it lead me to a situation where I turned my garage into a family hobby workshop :)

I had a very valuable antique picture… I had a very valuable antique picture framed by Abiti. She was very courteous, friendly and knowledgeable. Her suggestions with matting and placement greatly improved the picture. A real professional. She went above and beyond suggesting upgraded hangers at no additional cost. Very pleased. If it was possible, I'd give her 6 stars Joseph

Customer service at the Pembroke… Customer service at the Pembroke Ontario is absolutely terrible. Use Amazon, don’t waste your time in store.

On-line Order Made Easy I placed an order on-line and received a message right away that my order would be ready shortly for pick up at a location near me. Product was on sale, awesome price. Next one said they would hold it for 4 days and I was able to be there before this date. Pick up was a breeze. Had a young lady who smiled and addressed us, got our order and asked if we needed anymore assistance. Wonderful customer service at Kennedy Commons in Scarborough On. Highly recommend this location to others, plus Warden and Eglinton where I've made purchases in store previously.

Heritage Green Stoney Creek Heritage Green Stoney Creek . I like this store and have been shopping there for years . In fact I have been shopping Michael’s stores for more than 10 years . Today I found out they actually have a seniors discount . 10% and that really helps when knitting a large item like a blanket . Thank you Michelle , such excellent customer service skills and a credit to this store