Got sent a confirmation of order but… Got sent a confirmation of order but haven’t heard anything since, ordered over a week ago, hoping to receive my order, but I haven’t got my hopes up.

Awful customer service Awful customer service, been waiting nearly 3 weeks for my order and no response to emails or messages online. The fact they don’t even send a tracking link should be the first warning sign, then they do not reply when you request one. Not expecting this to arrive before Christmas if at all.

An OK product, but a sketchy company. The product itself is good, sort of. I received my block lamp a couple of days ago. The first thing that strucked me is that the lamp itself is not labeled as "SpaceArtsy" but rather a different company called "E.P. Light Studio" you can search that and you can find actually two companies: "E.P. Design Lab" and "E.P. Light Studio". There's just no company SpaceArtsy labeled on the package. So we have three companies, each of them saying that it's handmade but really, where is it made? Anyways, the block lamp started bugging so that the touch sensor actually requires to hold it to turn it off - I let it discharge, then recharge and it works fine. Weird.

These are cheap rubbish made to look… These are cheap rubbish made to look appealing with a flashy website. The supposed high street store shown in the website doesn’t exist… its fake. I would return it but know I will never see the refund… lesson learnt - dont buy stuff off Insta!

Beautiful product...poor delivery info / tracking First off the negatives. No delivery information and i did start to get worried... however saying that it was within the delivery time frame they gave me which was 1 to 2 weeks (i just had no tracking No or information. (Bearing in mind its nearly Christmas i didnt think that the time was unreasonable). Boxes were a little tatty so i may rebox the lamp. it arrived today so 10 days after ordering. This was a present for my Step Dad and i went with the black lamp and Galaxy bulb. Now im tempted to keep it. It really is a beautiful. The lamp itself is actually well made which i wasn't expecting but the bulb itself is absolutely stunning. Definitely worth the wait and the price. Unique gift and I'm very much looking forward to his reaction of indifference towards it 😅