Beautiful product...poor delivery info / tracking First off the negatives. No delivery information and i did start to get worried... however saying that it was within the delivery time frame they gave me which was 1 to 2 weeks (i just had no tracking No or information. (Bearing in mind its nearly Christmas i didnt think that the time was unreasonable). Boxes were a little tatty so i may rebox the lamp. it arrived today so 10 days after ordering. This was a present for my Step Dad and i went with the black lamp and Galaxy bulb. Now im tempted to keep it. It really is a beautiful. The lamp itself is actually well made which i wasn't expecting but the bulb itself is absolutely stunning. Definitely worth the wait and the price. Unique gift and I'm very much looking forward to his reaction of indifference towards it 😅

Scam Send the completely wrong items. I ordered 2 collections, both over 30 gbp each. They decided to send 2 single bulbs and 2 lamp bases instead...? Do not order from them.

Gorgeous product and amazing customer service Item took a while to arrive and while it missed Xmas was worth waiting for. Had to email customer service as part of my order hadn't arrived -this was an Evri issue but was was quickly sorted by our delivery person. Customer service were amazing and really helpful. The item is now set up and it's more beautiful than it looks on the website.

Bad service I placed my order over the Black Friday weekend and as of yet have not received either a tracking number or my goods. I contacted the customer service department for an update and have not received any response back even though they say on their website that they will respond within 48 hours. Ordered as a Christmas present and as I paid through PayPal am unsure whether to continue waiting or to request a refund. Wish I had read the reviews on here first before placing my order 🙁

Better than the reviews say I've just come across these reviews after mine came because I wanted to order another one for my mam. I'm glad I didn't check the reviews before ordering because they'd have totally out me off! My lamp is beautiful and good quality, a little smaller than I was expecting but so worth it. I bought it in the sale, I'm not sure if its the kind of 'sale' that they have on always, but if not, I probably wouldn't pay full price for it. I'll definitely be buying myself something else when I put my next order in!!