Delivery is an absolute shambles. Delivery is an absolute shambles. Their products are cheap rubbish made in China and look nothing like the photos on their website. I have returned my item (received yesterday) and haven't heard anything about my refund. Here's hoping I get my money back

Good customer service I placed a order, then I realized I probably wasn’t going to receive the item before Christmas, as shipping takes 1-2 weeks (to Italy). I reached out the company asking to cancel my order and they answered in 30 minutes. It was like 10pm. They asked me what was wrong and I explained the problem. They refunded me. Polite and professional.

Beautiful product...poor delivery info / tracking First off the negatives. No delivery information and i did start to get worried... however saying that it was within the delivery time frame they gave me which was 1 to 2 weeks (i just had no tracking No or information. (Bearing in mind its nearly Christmas i didnt think that the time was unreasonable). Boxes were a little tatty so i may rebox the lamp. it arrived today so 10 days after ordering. This was a present for my Step Dad and i went with the black lamp and Galaxy bulb. Now im tempted to keep it. It really is a beautiful. The lamp itself is actually well made which i wasn't expecting but the bulb itself is absolutely stunning. Definitely worth the wait and the price. Unique gift and I'm very much looking forward to his reaction of indifference towards it 😅

Another Fake Company Do not trust this company as they fob you off with delivery woes. I ordered a product on 25 November. I chased it up 12 December but it takes Space Artsy 24 hours to reply with a tracking number for Royal Mail on 30 November, but they haven't received it yet. So they still have not posted my order P3160326. Luckily I used a credit card so will have them recover my funds from this scam company!!! Do not purchase from this Space Artsy.

Orange Pluto Lightbulb I ordered the Pluto lightbulb because it is the planet for my zodiac sign Scorpio :-) The structure in the lightbulb looks really pretty and special. The delivery was incredibly fast, everything was well packed and the lamp creates a great atmosphere in the evening. I would only have wished that the structure of the lamp would also conjure up such a pattern on the wall, which unfortunately is not the case. But that doesn't make anything worse. I personally don't like the wood on the Wooden Square Base, so I'm going to paint it black. The customer service is very courteous and customer-oriented and responds very quickly to inquiries. The product and the shop are definitely recommended.