These are cheap rubbish made to look… These are cheap rubbish made to look appealing with a flashy website. The supposed high street store shown in the website doesn’t exist… its fake. I would return it but know I will never see the refund… lesson learnt - dont buy stuff off Insta!

Awful customer service Awful customer service, been waiting nearly 3 weeks for my order and no response to emails or messages online. The fact they don’t even send a tracking link should be the first warning sign, then they do not reply when you request one. Not expecting this to arrive before Christmas if at all.

I wouldn't recommend My lamp arrived damaged, but there has been no answer from the shop to my email requesting a refund or replacement. I am still hoping to receive an answer. Apart from the damage, the lamp looks okay in a dark room but not as pretty as pictured online. I'd say it's not worth the price, even with the permanent 'discount'.

It is beautiful I had no issues with the delivery which arrived within less than two weeks, therefore I am quite surprised to see so many negative reviews. The quality of the bulb is fine. I bought it with 50% discount, maybe if I paid a full price I would expect slightly better quality, but I really think it is reasonable. The colours are beautiful. It has many shades to choose from. I wish I could attach photos here.

Good customer service I placed a order, then I realized I probably wasn’t going to receive the item before Christmas, as shipping takes 1-2 weeks (to Italy). I reached out the company asking to cancel my order and they answered in 30 minutes. It was like 10pm. They asked me what was wrong and I explained the problem. They refunded me. Polite and professional.