Awful customer service Awful customer service, been waiting nearly 3 weeks for my order and no response to emails or messages online. The fact they don’t even send a tracking link should be the first warning sign, then they do not reply when you request one. Not expecting this to arrive before Christmas if at all.

It arrived already broken The lamp took more than 2 weeks to arrive and when it has finally been delivered, I've discovered that the remote wasn't working... Smaller than expected, made in China. Not worth the price.

Bad service I placed my order over the Black Friday weekend and as of yet have not received either a tracking number or my goods. I contacted the customer service department for an update and have not received any response back even though they say on their website that they will respond within 48 hours. Ordered as a Christmas present and as I paid through PayPal am unsure whether to continue waiting or to request a refund. Wish I had read the reviews on here first before placing my order 🙁

Another Fake Company Do not trust this company as they fob you off with delivery woes. I ordered a product on 25 November. I chased it up 12 December but it takes Space Artsy 24 hours to reply with a tracking number for Royal Mail on 30 November, but they haven't received it yet. So they still have not posted my order P3160326. Luckily I used a credit card so will have them recover my funds from this scam company!!! Do not purchase from this Space Artsy.

Good customer service I placed a order, then I realized I probably wasn’t going to receive the item before Christmas, as shipping takes 1-2 weeks (to Italy). I reached out the company asking to cancel my order and they answered in 30 minutes. It was like 10pm. They asked me what was wrong and I explained the problem. They refunded me. Polite and professional.