Gorgeous product and amazing customer service Item took a while to arrive and while it missed Xmas was worth waiting for. Had to email customer service as part of my order hadn't arrived -this was an Evri issue but was was quickly sorted by our delivery person. Customer service were amazing and really helpful. The item is now set up and it's more beautiful than it looks on the website.

It arrived already broken The lamp took more than 2 weeks to arrive and when it has finally been delivered, I've discovered that the remote wasn't working... Smaller than expected, made in China. Not worth the price.

Delivery is an absolute shambles. Delivery is an absolute shambles. Their products are cheap rubbish made in China and look nothing like the photos on their website. I have returned my item (received yesterday) and haven't heard anything about my refund. Here's hoping I get my money back

These are cheap rubbish made to look… These are cheap rubbish made to look appealing with a flashy website. The supposed high street store shown in the website doesn’t exist… its fake. I would return it but know I will never see the refund… lesson learnt - dont buy stuff off Insta!

It is beautiful I had no issues with the delivery which arrived within less than two weeks, therefore I am quite surprised to see so many negative reviews. The quality of the bulb is fine. I bought it with 50% discount, maybe if I paid a full price I would expect slightly better quality, but I really think it is reasonable. The colours are beautiful. It has many shades to choose from. I wish I could attach photos here.