I received products that I didn't …order. I received products that I didn't order. Wasn't a user friendly return process. Did really enjoy the Christmas cards, there were no problems with that part of the order. I'm still waiting for confirmation from Lang that they received my returns and that I received full refund including shipping and handling. That process is taking longer than I would like.

I called a few days ago and left a … I called a few days ago and left a message about my issue (unable to download FREE wallpaper). NO CALL BACK. I called today and spent over 15 minutes on hold before being forcibly transferred to voice mail. I wish I had NEVER bought this calendar!

Customer Service Run Around Lasted Two Months I purchased a calendar two months ago for 2018. It boasted that there would be digital files of the images included. I attempted to redeem and the code included was invalid. Thats ok, these things happen. I reached out to customer service multiple times. Each time I was told something different as to why it wouldn't work and that it would be addressed. It never was and I stopped receiving responses to my correspondences. Ultimately I reached out to them via social media and my issue was corrected within an hour. Too bad that couldn't have happened 2 months ago.

I placed an order for 2 calendars on … I placed an order for 2 calendars on December 6th with free shipping and was told my order was placed yet no confirmation that my order was shipped. My credit was charged for the calendars and I sent a message to Lang service but have not received a response. I am going to have to go purchase calendars for 2018 and hope they have the ones in stock we initially ordered. I will be putting a dispute on my credit card as I have not received any shipment or explanation.

Unable to get the free wallpaper with purchase Tried to use the wallpaper option promised with the purchase of the wall calendar and I get an error code saying invalid code... even though they show me the code and it matches exactly with what is printed in the calendar. The whole web site is slow and hard to use.