Philip Douglas
GBTerrible The product I wanted was not available although the website allowed me to put it into the cart. Eventually I purchased another product which is satisfactory. It arrived as promised. Your shipping costs are ridiculously high. Then, after I ordered, you sent an offer of a price reduction and free shipping which would have reduced my overall cost by about 50%. Overall cost of $26 for a calendar is exorbitant. I will not be buying from you again.
Beth Ackerman
GBI purchased a calendar at Barnes and … I purchased a calendar at Barnes and Noble that included FREE downloadable artwork. I went to the site and entered the code included in the calendar, then received an email thanking me for my purchase. I have not been offered a link in order to download the artwork.
Jim
GBI called a few days ago and left a … I called a few days ago and left a message about my issue (unable to download FREE wallpaper). NO CALL BACK. I called today and spent over 15 minutes on hold before being forcibly transferred to voice mail. I wish I had NEVER bought this calendar!
Wendy B
GBI am a long time Lang customer and love … I am a long time Lang customer and love their products. I have never had a problem before. My recent order was shipped timely, however, upon opening I found I had received someone else's order. I called immediately as I had ordered a gift for my daughter's birthday. I was told since it was the end of the day and they would be closing soon I would be called the next day. I wasn't. I called the following day and was told they had shipped my order which I did finally receive 12 days later. I will continue being a Lang customer however I will never assume ordering a gift 2 weeks before needing it will be sufficient.
Renee Sandri
GBI placed an order for 2 calendars on … I placed an order for 2 calendars on December 6th with free shipping and was told my order was placed yet no confirmation that my order was shipped. My credit was charged for the calendars and I sent a message to Lang service but have not received a response. I am going to have to go purchase calendars for 2018 and hope they have the ones in stock we initially ordered. I will be putting a dispute on my credit card as I have not received any shipment or explanation.