Lang American Kitchen full-size calendar I have bought these calendars for close to 20 years and have saved many because of the artwork. That won’t be happening with the 2018 American Kitchen calendars. I HATE the “tilted” pictures and I’m not sure I will be using this one! I have too much money tied up with this calendar to not use as I ordered 4, one for my house and three as Christmas gifts. I’m embarrassed that I gifted these now that I’ve opened mine today 01/01/18. I will be rethinking before ordering the 2019 ones!

I have emailed several times in regards … I have emailed several times in regards to not being able to get the free wallpapers with the code provided in Calendar, keeps telling me invalid. I also see in customer comments that I am not the only one. I have bought Lang for several years now but the lack of customer service will make me never buy another one !!!!!!!!

I received products that I didn't …order. I received products that I didn't order. Wasn't a user friendly return process. Did really enjoy the Christmas cards, there were no problems with that part of the order. I'm still waiting for confirmation from Lang that they received my returns and that I received full refund including shipping and handling. That process is taking longer than I would like.

I emailed them 3 times I emailed them 3 times. Never received a response. The Calendars are good. Customer Service is very poor. I have been buying calendars from them for 12 years. Thinking of looking elsewhere next year. Curstomer servie is everything.

Customer Service Run Around Lasted Two Months I purchased a calendar two months ago for 2018. It boasted that there would be digital files of the images included. I attempted to redeem and the code included was invalid. Thats ok, these things happen. I reached out to customer service multiple times. Each time I was told something different as to why it wouldn't work and that it would be addressed. It never was and I stopped receiving responses to my correspondences. Ultimately I reached out to them via social media and my issue was corrected within an hour. Too bad that couldn't have happened 2 months ago.