Andrea Smith
GBPicMonkey has gone downhill fast. I've had a Pro Membership with PicMonkey for several years, but I am extremely disappointed with the changes made since Shutterstock purchased this entity. The new layout is horrible. It is difficult to use on desktops or laptops using a mouse. Also, the stock photo selection has diminished to nothing, which of course, has been by design to prompt PicMonkey members to get Shutterstock memberships. No thanks.
Jonathan Kemp
GBBeware!! Beware!!! This company is extremely underhand. I signed up for a free trial for my daughter. I then forgot to cancel on the exact day and every time I think I've cancelled when I'm checking my credit card statements, low and behold, that $4.99 is still being taken out. The PicMoneky account is closed and I've done everything I'm meant to. Tomorrow, the only thing left is to cancel the credit card. I'd say these guys spend far more time on legal payment loopholes than offering useful products.
Janice MacLeod
CAI love PicMonkey but Shutterstock!?!? I love PicMonkey, but the move to Shutterstock has made me sad. The images are cheesy… and I have the pro version. It was so much better before Shutterstock. I’m only writing this review in hopes that a collective effort of disappointment with the switch to Shutterstock will invoke change. I love PicMonkey, so it hurts to even do this.
Vicky Cutler
AUI cancelled my subscription a year ago… I cancelled my subscription a year ago and I am still being charged monthly! I have tried to log back in to stop but the reset password email doesn't come through, probably because I don't have an account anymore but they are still charging me! I have sent a message to support and still waiting for a response. This is the most frustrating company!!!
Jacqueline
GBPicmonkey used to be a great program… Picmonkey used to be a great program years back. Now it is nothing but frustration. Constantly getting "trouble in paradise" error messages, designs do not update (for days sometimes). First time I contacted customer support it was supposedly my computer and then things just magically worked again. Second time they are telling me it is my computer again. I can work five times faster in Canva with NO issues. Will not renew this time