I cancelled my subscription a year ago… I cancelled my subscription a year ago and I am still being charged monthly! I have tried to log back in to stop but the reset password email doesn't come through, probably because I don't have an account anymore but they are still charging me! I have sent a message to support and still waiting for a response. This is the most frustrating company!!!

great customer care I use picmonkey a year now and recently due to email account and payment changes I got billed a yearly fee. However I’m really pleased with the support and actions I have experienced asap I raised the above issue. They responded instantly with all the explanations and choices to keep prescriptions and get a refund all in an easy email correspondence. For me this is a very professional way of dealing with their customers satisfaction. Thank you.

Canceled free trial immediately as there was a 1 euro charge I aggreed to a free trial on Pic Monkey. I used it immediately to work on one photo which I downloaded. I noticed I had an email from Paypal saying I had a one euro charge form Pic monkey. This aroused my suspicions as a free 7 day trial should not involve any immediate payments. So I had a look on trust pilot and saw other bad reviews. Based on this I decided to cancel immediately. I cancelled my pic monkey account and got a notification from PayPal that the 1 euro charge had been cancelled. Hopefully that's the end of it. Too bad as the photo editing was good

I love PicMonkey but Shutterstock!?!? I love PicMonkey, but the move to Shutterstock has made me sad. The images are cheesy… and I have the pro version. It was so much better before Shutterstock. I’m only writing this review in hopes that a collective effort of disappointment with the switch to Shutterstock will invoke change. I love PicMonkey, so it hurts to even do this.

PicMonkey has gone downhill fast. I've had a Pro Membership with PicMonkey for several years, but I am extremely disappointed with the changes made since Shutterstock purchased this entity. The new layout is horrible. It is difficult to use on desktops or laptops using a mouse. Also, the stock photo selection has diminished to nothing, which of course, has been by design to prompt PicMonkey members to get Shutterstock memberships. No thanks.