PicMonkey

Seattle, United States
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2.05
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

10.00%

1

65.00%
About PicMonkey

PicMonkey has the easy-to-use tools you need to create stunning social posts, cover photos, ads, and more

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Angela
GB

Really user friendly! I can't believe this website isn't more popular yet. Really easy photo editing that doesn't require any downloading software. An Adobe pro would probably not be impressed by this, but I'd say it's functionality is right between Microsoft Paint and Photoshop. Very useful, lots of creative features, but not at all complex. The average person can use this, and I'm an average kind of lady, it's perfect for me. Finally, their monthly fee for premium membership is perfectly reasonable. Will keep using them for surezies.

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Jacqueline
GB

Picmonkey used to be a great program… Picmonkey used to be a great program years back. Now it is nothing but frustration. Constantly getting "trouble in paradise" error messages, designs do not update (for days sometimes). First time I contacted customer support it was supposedly my computer and then things just magically worked again. Second time they are telling me it is my computer again. I can work five times faster in Canva with NO issues. Will not renew this time

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Kinga Czagany
NZ

great customer care I use picmonkey a year now and recently due to email account and payment changes I got billed a yearly fee. However I’m really pleased with the support and actions I have experienced asap I raised the above issue. They responded instantly with all the explanations and choices to keep prescriptions and get a refund all in an easy email correspondence. For me this is a very professional way of dealing with their customers satisfaction. Thank you.

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Susan W
GB

I waste more time waiting for PicMonkey… I waste more time waiting for PicMonkey to fix issues than I do using it. Yesterday it was down completely. Today "Trouble In Paradise". This is ABSOLUTELY ridiculous. The Old Picmonkey worked great. The new is terrible and down more than it is up. Listen to other reviewers. Don't waste your money. I've been a customer for years (Old PicMonkey) but not anymore. Finding a differenct company for my business use.

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Skye
CA

Their "Free Trial"--is a fraudulent… Their "Free Trial"--is a fraudulent claim!! They tell you free with your email-so you go spend 2 hours creating a collage-but before you can download your work of art-They tell you , that you have to purchase a plan. I hate these people-THEY ARE DECEIVING SLIME!!! AND NEVER- WILL I LOOK TO SEEK WORKING WITHIN THEM AGAIN! Don't reply back to me-after-you have disabled my ability to respond to you-except to edit this original post! Be upfront with people-BEFORE THEY BEGIN USING YOUR SERVICES! NOT AFTER_THEY HAVE CREATED_WHAT THEY CANNOT DOWNLOAD-ASK FOR THE CARD INFO_FIRST_DO NOT BE DECEIVING!!

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