PicMonkey

Seattle, United States
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2.05
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

10.00%

1

65.00%
About PicMonkey

PicMonkey has the easy-to-use tools you need to create stunning social posts, cover photos, ads, and more

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Jonathan Kemp
GB

Beware!! Beware!!! This company is extremely underhand. I signed up for a free trial for my daughter. I then forgot to cancel on the exact day and every time I think I've cancelled when I'm checking my credit card statements, low and behold, that $4.99 is still being taken out. The PicMoneky account is closed and I've done everything I'm meant to. Tomorrow, the only thing left is to cancel the credit card. I'd say these guys spend far more time on legal payment loopholes than offering useful products.

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Vicky Cutler
AU

I cancelled my subscription a year ago… I cancelled my subscription a year ago and I am still being charged monthly! I have tried to log back in to stop but the reset password email doesn't come through, probably because I don't have an account anymore but they are still charging me! I have sent a message to support and still waiting for a response. This is the most frustrating company!!!

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Susan W
GB

I waste more time waiting for PicMonkey… I waste more time waiting for PicMonkey to fix issues than I do using it. Yesterday it was down completely. Today "Trouble In Paradise". This is ABSOLUTELY ridiculous. The Old Picmonkey worked great. The new is terrible and down more than it is up. Listen to other reviewers. Don't waste your money. I've been a customer for years (Old PicMonkey) but not anymore. Finding a differenct company for my business use.

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New Mt Zion
GB

Bad company to deal with no wonder… Bad company to deal with no wonder Google had purchased and then shut-down. Do not ever trust them or use them, No customer service nor help with software not working correctly. Directly call the BBB and your Attorney General Office.They do not honor the 7 Day Trial it's a scam.

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Kinga Czagany
NZ

great customer care I use picmonkey a year now and recently due to email account and payment changes I got billed a yearly fee. However I’m really pleased with the support and actions I have experienced asap I raised the above issue. They responded instantly with all the explanations and choices to keep prescriptions and get a refund all in an easy email correspondence. For me this is a very professional way of dealing with their customers satisfaction. Thank you.

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