Their "Free Trial"--is a fraudulent… Their "Free Trial"--is a fraudulent claim!! They tell you free with your email-so you go spend 2 hours creating a collage-but before you can download your work of art-They tell you , that you have to purchase a plan. I hate these people-THEY ARE DECEIVING SLIME!!! AND NEVER- WILL I LOOK TO SEEK WORKING WITHIN THEM AGAIN! Don't reply back to me-after-you have disabled my ability to respond to you-except to edit this original post! Be upfront with people-BEFORE THEY BEGIN USING YOUR SERVICES! NOT AFTER_THEY HAVE CREATED_WHAT THEY CANNOT DOWNLOAD-ASK FOR THE CARD INFO_FIRST_DO NOT BE DECEIVING!!

I waste more time waiting for PicMonkey… I waste more time waiting for PicMonkey to fix issues than I do using it. Yesterday it was down completely. Today "Trouble In Paradise". This is ABSOLUTELY ridiculous. The Old Picmonkey worked great. The new is terrible and down more than it is up. Listen to other reviewers. Don't waste your money. I've been a customer for years (Old PicMonkey) but not anymore. Finding a differenct company for my business use.

PicMonkey has gone downhill fast. I've had a Pro Membership with PicMonkey for several years, but I am extremely disappointed with the changes made since Shutterstock purchased this entity. The new layout is horrible. It is difficult to use on desktops or laptops using a mouse. Also, the stock photo selection has diminished to nothing, which of course, has been by design to prompt PicMonkey members to get Shutterstock memberships. No thanks.

I cancelled my subscription a year ago… I cancelled my subscription a year ago and I am still being charged monthly! I have tried to log back in to stop but the reset password email doesn't come through, probably because I don't have an account anymore but they are still charging me! I have sent a message to support and still waiting for a response. This is the most frustrating company!!!

Fantastic service to go with fantastic product I've been using Picmonkey for over 5 years.It is easy to use, and does fantastic work for social media and blog posts. I recently got a new credit card and when I went to renew, I noticed my subscription had expired.Mimi from customer service explained in a detailed email what happened when they tried to renew, and provided me with refunds and legacy pricing. Fantastic service to go with their fantastic product. Thank You