Terrible company!! Terrible company!!! Took 2 months to receive paint by number kit. Canvas was wrinkled and would not flatten out, contacted company, was told they would send a new canvas, never received it and now the won't respond to emails. SAVE YOUR MONEY!!!

Ordered 2 kits only got one and… Ordered 2 kits only got one and basically a refusal on my refund for the 2nd one never showing up. Just excuses that it coming from "overseas" so shipping might take a while. It's been 2 months...no refund, no painting.

I ordered 7 paintings get a tracking… I ordered 7 paintings get a tracking number but is not in the usps system but it said it was delivered, nevered received it I was obviously screamed trying to get my money back from my bank. So upset ruins my Christmas gift.

I placed an order on 28th April & there… I placed an order on 28th April & there has been no updates on shipment. I even opted for the ‘Special Shipping’ option. Emailed them on 8th May but no reply yet. Hopefully it’s just due to the covid-19 period thus resulting in a delay....

I’m an avid paint by numbers fan but I… I’m an avid paint by numbers fan but I have two requests. First, to date I’ve had to throw away four different pieces because, try as I might after 5 or even 7 coats of paint the numbers printed on the canvas are either still visible or become dark splotches. Providing some sort of white out pen or extra pot of light beige (but not a transparent one!) to cover the numbers beforehand would be very helpful. Secondly, as other companies do, provide a black and white page with the design color guide printed so that when touching up you can find which color is needed.