…wrinkled picture I ordered an 8x10 picture and it came all bent up and wrinkled. They packed it loose in a bag with my 4x6 prints. Very disappointed. The shipping was expensive with no care in the packing to ship.

Was promised a delivery date by paying… Was promised a delivery date by paying extra for rush shipping. They are just taking people's money. Customer service is terrible, No phone number to actually talk to someone. You can "chat" but they don't "do" anything about it. They say they are escalating it to the next level by email, that really means they are just tired of chatting. When you try to respond to the email, it is unable to find the email address. Total SHAM! DO NOT USE THEM

I’m done with Snapfish. I am a longtime customer of Snapfish who is now done with that company. There is no way to contact a customer service representative by phone when an order has gone awry. Shutterfly will now be my go to company for photo related books and other products. Snapfish simply does not seem to care about the quality of their customer service, which is totally unacceptable.

Another review about terrible quality prints! Another review about terrible quality prints. I ordered prints from a recent bucket list trip to Japan. A lot of the photos were the typical bright lights and colours of Japanese cities, but all the prints I received were washed out, faded and much poorer quality than the supplied digital image. On top of this, the prints took nearly two weeks to arrive despite the shipping cost being nearly the same as the cost of the prints themselves. From reading other reviews it looks like there's no point complaining to Snapfish as they aren't interested in getting better. I certainly won't be using again!

Total failure of a product! Apparently this review does not allow anybody to show a picture of this atrocious calendar. All seven calendars curled up within the first 30 days. Snapfish did absolutely nothing about it. There is no Customerservice, you cannot talk to a person, there is a chat stream that is some kind of a robot that says the same thing over and over. It is the same thing with (E-mail)’. Run from this company!