I’m done with Snapfish. I am a longtime customer of Snapfish who is now done with that company. There is no way to contact a customer service representative by phone when an order has gone awry. Shutterfly will now be my go to company for photo related books and other products. Snapfish simply does not seem to care about the quality of their customer service, which is totally unacceptable.

I ordered a 7 x 5 photo I ordered a 7 x 5 photo, i got a 6.8 x 5 photo. After complaining i was told i should have read their t&c's they do not guarantee exact size. I now have a photo with a gap in the photo frame

…wrinkled picture I ordered an 8x10 picture and it came all bent up and wrinkled. They packed it loose in a bag with my 4x6 prints. Very disappointed. The shipping was expensive with no care in the packing to ship.

Christmas 2023 Christmas 2023. Ordered a photo job from this company. Photo arrived and the cropping process cut off one members head. Contacted company to fix this issue or a refund. Would not comply with either request. Placed new order. Receive a 4”x4” inch photo. Charged me an additional $17.00. This company sux. Never again will I do business with them Never!

Extremely poor quality prints received Extremely poor quality prints received. Pixilated, fuzzy, faded colours and horizontal lines running down the prints. So disappointing & a complete waste of time and money, I can not frame any of my prints as the quality is too poor. I was told by their customer services that I had uploaded prints with poor resolution warnings, this was not true. They said I could try again but they wouldn’t cover the cost of postage which was well above a reasonable amount & I didn’t want to waste more money. They refused to offer me a refund. I strongly advise people not to use this company.