Defective My envelopes were printed upside down, and the company refused to refund even after I sent photos. The cards would be an embarrassment to use. There is clearly ZERO quality control. A five-year-old would have easily spotted this defect. Very unprofessional. I have used Snapfish for years. The service has clearly plummeted. Never again.

Two wrong orders (sending 2023… Two wrong orders where they sent 2023 calendars instead of 2024. Recipient is an aging 92 year old. They would not correct their own mistake unless there was a photo which the recipient being aged, could not do. I live 3000 miles from recipient and not able to take a photo. The time even to get through to customer for both errors, was time consuming and fruitless. I DO NOT recommend Snapfish. I used them numerous times in the past but will never us them again.

What a stunning failure of a company What a stunning failure of a company. Spends millions of dollars on digital advertising in the fall, then can’t fulfill any of its orders. No message telling you that your order is delayed - they just wait til you come looking for the failed gift delivery and tell you “oh yeah, sorry we haven’t made it yet - but soon! We’ll be sure to update you…”. Little late now we’ve missed Christmas. If you can’t handle the volume, STOP aggressively advertising- duh!

Terrible customer service Terrible customer service. There is no way to speak to a live person, your only option is to use the chat feature. Yesterday, two customer service representatives just left the chat without resolving my issue. Last year my holiday cards weren’t received so we had to expedite a new order. This year I was charged for shipping when the promo clearly said free shipping. The representative y there was nothing they could do.

Total failure of a product! Apparently this review does not allow anybody to show a picture of this atrocious calendar. All seven calendars curled up within the first 30 days. Snapfish did absolutely nothing about it. There is no Customerservice, you cannot talk to a person, there is a chat stream that is some kind of a robot that says the same thing over and over. It is the same thing with (E-mail)’. Run from this company!