I’m done with Snapfish. I am a longtime customer of Snapfish who is now done with that company. There is no way to contact a customer service representative by phone when an order has gone awry. Shutterfly will now be my go to company for photo related books and other products. Snapfish simply does not seem to care about the quality of their customer service, which is totally unacceptable.

Terrible experience This company should not be in business. Ordered Christmas cards and paid for expedited shipping. Never received the cards. There is no phone number for customer service. The emails and chats do not work as the employees don’t seems to care about satisfying their clients. Really a terrible experience. So corrupt.

I ordered a 7 x 5 photo I ordered a 7 x 5 photo, i got a 6.8 x 5 photo. After complaining i was told i should have read their t&c's they do not guarantee exact size. I now have a photo with a gap in the photo frame

Snapfish, beware shipping cost! on multiple book orders… Snapfish photo book system is easy to use but beware of the unadvertised shipping cost you will be hit for after you have created your book and tried to check out and pay. Shipping costs for my 10 books came to an almost 40% increase in the price of my book. the big Discounts offered at the beginning are ridiculous as they could never sell a book at the inflated listed prices, so discounts of 50 to 70 percent are necessary for them to sell anything.

I would give zero stars if it was… I would give zero stars if it was possible. They destroyed both my orders. I told them several times to not change colour, brightness, contrast or anything in that matter. Just print in the poster size. That’s it. But even after repeated telling them the same thing. They kept making my pics darker. Every order was darker than the first one. Now they are not refunding me. And I have asked paypal to step in. And filed a dispute case. Paper quality is poor to say the least. Colours are bad. Everything is bad. Just stay away from these fraudsters.