Lofty

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About Lofty

Lofty is an expert-reviewed, online marketplace for valuable fine art, antiques and collectibles. Each Lofty item is reviewed and valued by Lofty's carefully selected network of experts, which includes qualified appraisers, current and former auction house specialists, reputable dealers, and other art world professionals with decades of experience evaluating items in their specialties. We believe buying art and antiques should come with complete peace of mind, and stand behind this commitment with a 5-year Authenticity Guarantee and a 100% Money Back Satisfaction Guarantee within seven days of delivery. Building sustainable, trusting relationships with clients is Lofty’s top priority.

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kimberly anderson
GB

Lofty seems to be falling apart Lofty seems to be falling apart. Unfortunately, I signed up for lofty with the expectation that they will offer everything that the sales person told me they would. When I was not satisfied after the first couple of weeks it seemed to get worse. My expressing my dissatisfaction only led to them becoming less willing to help are evasive of my attempts to contact them for support. I never received a response from their support team despite multiple attempts to contact. The person who was supposed to be assigned to my account wasn't responding to media email but then started texting me through multiple different and random numbers. Finally, after asking for cancellation multiple times, I was threatened with the "you signed a one year contract that is legally binding" despite their inadequacies in making any effort to help me actually use the database. Unfortunately, lofty has required me to contact my attorney to move forward with a solution that doesn't include my dumping thousands of dollars into a system that doesn't work. I would highly recommend against this company and HIGHLY HIGHLY recommend that anyone currently using it to RUN

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Gina
GB

Like others I ordered something a month… Like others I ordered something a month ago and kept getting run arounds on oh it has shipped, oh we have a different shipping company, etc. I paid via paypal and put a claim in for a refund, we will see if get money back...

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LINDA NWAEFUNA
GB

This site is a scam This site is a scam, they just collected money from my account now without ordering anything from them. The Dior perfume I ordered didn't come. Yet they just collected £24.99 from my account now.Scam scam scam. God will purnish you lot. Beware people, the site is scam 😒

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Chris
AU

Absolute scam Minus 5 stars Ordered small item 10 days ago, payment went through fine but didn't receive any order confirmation from them. Contacted them and asked for this, advised my item has been shipped but they can not supply any confirmation / receipt or shipping info. Rubbish Should have done research before buying as my experience matches pretty much everybody else's on here - lesson learned Absolute scam

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Leslie Winter
GB

Only gave one star because I had to… Only gave one star because I had to select at least one. It should be NO stars. This is the worst, scam artist company. Took my cash but product didn’t arrive. They do answer emails but it’s a load of rubbish about how it’s on it’s way, never to appear. Asked for tracking details and was sent some bogus thing that said it has been dispatched that day. Challenged them and now ghosted. Asked for refund many times but now being ignored. Avoid this awful company, total scam!!

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