Brian Wang
GBGreat Products Great Products and good experience. I have had some previous experiences where they have not met deadlines, but that has changed over the past two years and they have done a great job.
D. Maddox
GBGood customer service and quick turn around time I am a little disappointed with the Star Gazer trophies I received. The one that I have unpacked has a scratch (multiple lines) across the back of the silver star. At least the front of the silver star is not scratched. Where the trophy joins the base there is overflow of material on the base. Where the star joins the art glass it is rough and not smooth. Maybe a little better quality control before things are shipped. I have not looked at the second one I ordered but it will probably be the same. At the $300 mark for the two trophies it would be better if there were no boo boos. It would also be very nice if you could figure out some sort of presentation box for these trophies rather that pillow packing and cardboard box. Thanks.
Jessica D.
GBGood Product - Poor Follow Up The product arrived in a timely manner and presented with the agreed upon design specifications, however the box that held one of the awards presented with significant damage. I contacted customer service to remedy the issue and the follow up has been very poor.
HCA
GBUps and Downs I had a problem with the engraving on an award being crooked when it arrived which was disappointing. I did reach someone is customer service that was able to get he award corrected and shipped overnight to my conference location. It was a little touch and go for a while, but it got taken care of.
Nancy Shindle
GBVery good business It was good working with the gal on the phone that I did. I'm sorry it's been awhile and I can't remember her name. She was very helpful. The art department made our changes without question and the award looked great.