There are some advisors.that are great… There are some advisors.that are great but some are not . I am satisfy but in end overall not really. The charge of 2.99 is bad as well and the pricing of some of.them are really high. Kenn should give motivation and money to those clients that spend money alot.

I always receive excellent customer satisfaction … I always receive excellent Customer Service from Keen. I've been with Keen since 2021. Keen is a very good company. What I admire about Keen they care about your privacy. Excellent service from Keen Representative. I've been with Cassandra love readings since 2021. I rate her at 1000% of excellency.

Very Sad Experience I was keen for a in depth and compassionate reading. The reader I spoke with is the opposite of what I was hoping for. I mean I understand that readers have different ways of doing a reading. Just disappointed with the quality of service and wouldn’t come back again.

Can do better The customer service is really good but the psychics never respond to emails or pings. There is a reason that feature exists!!! And on top of that, some advisors charge $50 per minute and they don't even respond to emails. Keen should have some regulation or cap on the price that can be charged per minute.

Money hungry They have started charging a connection fee that customers have to pay in addition to funds they are already gouging from the readers. When the system has issues we still have to pay, we can only get money back if we rate the reader badly. Very money hungry.