I ordered from this site during a sale… I ordered from this site during a sale which they have continued to use an excuse for not even attempting to send my item I ordered 20th of last month. 3 weeks later not even a tracking number. They won’t assure me of a refund. I believe this business is going out and wishes to rob their last clientele.

2 month shipping, sub-par items. I ordered in February, order remained in shipment pending for almost 2 months! I was told an item was not in stock but I could refund or exchange, I responded immediately and they sent the same email a month later. The items are all pocket sized (same as you'd get off Temu etc) and when the package finally arrived in APRIL, I recieved a consolation for waiting: a tiny opalite bracelet (opalite is basically plastic) and 1/2" chip of amethyst that was clearly a broken piece off a statue or something, it was raw on one end and polished everywhere else. I have a feeling this store is just run by a dude in his basement, quite disappointing all round.

Poof like magic your money is gone no product Ordered in early April, still waiting. If you dont order the shipping to be $50.00 or more for expedited shipping you can pray to the goddess they will ever send your order. Got an email from them saying something along the line that when there is a sale it takes longer. Still waiting for the products. I have found other sites that i will shop no more from this organization er company.

Got my order in despite being delayed Got my order in despite being delayed. I thought this was a scam at first bc I never got a confirmation email (i did in fact receive one-it had gone to my spam folder). I was actually was able to speak to customer service rep who helped me find my confirmation and got my order in after 2-3weeks. They even let me change my shipping address since I was in between moves. I got exactly what I ordered!!

Stellar Support Staff Mariah and the support team were super fast and responsive when I shared my issue with them. They listened to my concerns and then solved them. I was truly impressed with the solutions they offered and extremely treasured all the little things they do at Magick to make the customer feel heard and special. Thanks a BUNCH!