Stellar Support Staff Mariah and the support team were super fast and responsive when I shared my issue with them. They listened to my concerns and then solved them. I was truly impressed with the solutions they offered and extremely treasured all the little things they do at Magick to make the customer feel heard and special. Thanks a BUNCH!

Ordered on March 11th and again March… Ordered on March 11th and again March 22nd and still haven’t received my orders. I have asked for a refund and no response. Had to download the Shop app to track my order. Received a notification from Shop on April 6th and April 10th saying my order was shipped but when I checked they had not even been dropped off at the post office. My packages are just sitting there. Beyond frustrating. They use the sale as an excuse for delay but the sale has been going on forever. I would just prefer my money back then waiting indefinitely for my order.

I ordered from this site during a sale… I ordered from this site during a sale which they have continued to use an excuse for not even attempting to send my item I ordered 20th of last month. 3 weeks later not even a tracking number. They won’t assure me of a refund. I believe this business is going out and wishes to rob their last clientele.

It's been 87 years... I ordered a bunch of stuff in early march; mostly gifts, & some sage for myself in preparation for eclipse season/Mercury retrogade (iykyk). The birthdays/occasions I wanted gifts for have come & gone, so has eclipse season, multiple full moons & Mercury rx.. and I'm still here, waiting on my package. I've reached out 3 times, first 2 times they said my order will ship "soon", Finally a shipping label was created -- but package still hadn't left the shop. I contacted a 3rd time & was told my order hasn't shipped yet because they're waiting on an item in it to be restocked (they said within a week.. 2 weeks ago). Most stores just put 'out of stock' if they don't have an item, but not Magick. They'll still sell you an item they don't have, to take your $$ and (maybe?) send your order *someday* when they deem fit. At this point I'll be shocked if/when my package ever arrives. Since I've already waited eons, I'm going to give it another week before I contact my bank & file a report to the bbb. Will update this review with an update, good or bad. TLDR; don't order unless you wanna wait 2+ months to (hopefully) get your things.

Poof like magic your money is gone no product Ordered in early April, still waiting. If you dont order the shipping to be $50.00 or more for expedited shipping you can pray to the goddess they will ever send your order. Got an email from them saying something along the line that when there is a sale it takes longer. Still waiting for the products. I have found other sites that i will shop no more from this organization er company.