Ordered on March 11th and again March… Ordered on March 11th and again March 22nd and still haven’t received my orders. I have asked for a refund and no response. Had to download the Shop app to track my order. Received a notification from Shop on April 6th and April 10th saying my order was shipped but when I checked they had not even been dropped off at the post office. My packages are just sitting there. Beyond frustrating. They use the sale as an excuse for delay but the sale has been going on forever. I would just prefer my money back then waiting indefinitely for my order.

Order never sent I placed a order on March 14th. Never received my order, customer service replies are "they are running behind" than marked it as fufilled when USPS states they are still waiting for the item a label was created but nothing else.

magick.com does not deliver! Weeks now and the products have not come. This company does not answer their phone, they send generic emails, and after a while they don't answer your emails. They take your money and then leave you hanging without the merchandise. They have the worst customer service. I don't know how they are still allowed to stay in business and allowed to scam customers, repeatedly.

2 month shipping, sub-par items. I ordered in February, order remained in shipment pending for almost 2 months! I was told an item was not in stock but I could refund or exchange, I responded immediately and they sent the same email a month later. The items are all pocket sized (same as you'd get off Temu etc) and when the package finally arrived in APRIL, I recieved a consolation for waiting: a tiny opalite bracelet (opalite is basically plastic) and 1/2" chip of amethyst that was clearly a broken piece off a statue or something, it was raw on one end and polished everywhere else. I have a feeling this store is just run by a dude in his basement, quite disappointing all round.

Poof like magic your money is gone no product Ordered in early April, still waiting. If you dont order the shipping to be $50.00 or more for expedited shipping you can pray to the goddess they will ever send your order. Got an email from them saying something along the line that when there is a sale it takes longer. Still waiting for the products. I have found other sites that i will shop no more from this organization er company.