Awful company! Do not bother. Awful company! I placed an order on March 31 during their 30% off sale. It is now April 18 and I’ve emailed three different times asking about an order status and all I get back is a generic email from Isabel telling me that due to the sale, shipping is being delayed. I’m very disappointed that nowhere on the website does it say shipping could take up to or more than one month. I don’t know how big or small this company is, but if they only have one person doing the shipping, it still wouldn't take a month to get orders out. Don’t appreciate the generic emails and not getting an actual answer from this company. I placed an order for more than $100 worth of items and nothing. I wouldnt recommend this company to anybody! If they’re incapable of shipping within a timely manner like they state on their website (5 to 7 days within the United States), then they shouldn’t be in business. I emailed them yet again asking for a refund if I can’t get an order status within 4 to 5 days because I’m tired of waiting for this order. Not sure how they’re so highly rated on this website since they have more one star reviews than anything.

FRAUD!! FRAUD!!! I have been trying to get an order for over two months. They keep saying they are looking into it. Now they don't even return my emails. I can see that there are a lot of complaints filed with the BBB and there are many people on this site who also got scammed. I created a fraud ticket from my credit card company and was refunded. DO NOT TRUST this company.

magick.com does not deliver! Weeks now and the products have not come. This company does not answer their phone, they send generic emails, and after a while they don't answer your emails. They take your money and then leave you hanging without the merchandise. They have the worst customer service. I don't know how they are still allowed to stay in business and allowed to scam customers, repeatedly.

Stellar Support Staff Mariah and the support team were super fast and responsive when I shared my issue with them. They listened to my concerns and then solved them. I was truly impressed with the solutions they offered and extremely treasured all the little things they do at Magick to make the customer feel heard and special. Thanks a BUNCH!

Poof like magic your money is gone no product Ordered in early April, still waiting. If you dont order the shipping to be $50.00 or more for expedited shipping you can pray to the goddess they will ever send your order. Got an email from them saying something along the line that when there is a sale it takes longer. Still waiting for the products. I have found other sites that i will shop no more from this organization er company.