Ordered on March 11th and again March… Ordered on March 11th and again March 22nd and still haven’t received my orders. I have asked for a refund and no response. Had to download the Shop app to track my order. Received a notification from Shop on April 6th and April 10th saying my order was shipped but when I checked they had not even been dropped off at the post office. My packages are just sitting there. Beyond frustrating. They use the sale as an excuse for delay but the sale has been going on forever. I would just prefer my money back then waiting indefinitely for my order.

30 days and still my orders have not… 30 days and still my orders have not shipped. Then I get an email saying that one of the orders have shipped and 7 days later when I checked the status of the order it has still not left the facility. I have canceled all of my orders I do not know how long it's going to take them to refund my money but this was just the worst experience do not waste your time or your money on this business.

Stellar Support Staff Mariah and the support team were super fast and responsive when I shared my issue with them. They listened to my concerns and then solved them. I was truly impressed with the solutions they offered and extremely treasured all the little things they do at Magick to make the customer feel heard and special. Thanks a BUNCH!

I placed an order on March 17th.. Still waiting I placed an order on March 17th. Mind you this is only coming from California and I live in Tennessee. Weeks I waited with no update to the status of my order. I finally emailed customer service in about a week later got a response that I could either cancel my order or receive a 5% discount for the delayed shipping. Since someone actually answered me I chose to wait and receive the 5% discount. It has now been over a solid month with my package supposedly having a shipping label created 7 days ago but has not made it to the post office. After reading similar reviews I am in agreeance that this company is a scam. If I ever receive a refund or the product I will update my review.

Scam!!! Fraudulent thieving company I wish I could give negative stars. I’ve given this business chance after chance due to the wide selection of inventory and sales but it’s not worth it. The products aren’t great, I’ve been sold fake crystals from here, and multiple times my orders have gotten lost or they’ve sold me items that they don’t have in stock. I’m currently still waiting on an order from 9 months ago bc they sold me things that never arrived and when I called them on it they said they didn’t have it in stock. I’ve reported them to the BBB and they didn’t even have the decency to respond. Also the 30% off discount is always “expiring soon” yet it’s been going on for over a year- this is fraud, false advertisement is an actual crime and I don’t think they know that. Larger companies have used this same tactic and been sued for millions. I will never be ordering from this company again and will in fact be taking legal action against them for the money and time I’ve lost. I’ve spent thousands on this company and feel I’ve literally been robbed. Do not buy from here- these reviews say it all.