Good Support I love Crua tents, and the support was great but they had advertised their lightweight tent at the wrong weight (it double what it was supposed to weigh). They were very sorry and have put that right now and refunded me but it was a waste of time.

buying homeless tents for winter i ordered the insulated inflatable tent fir a homeless couple..it was to arrive weeks later..it did not.. not for months later ..it is now spring and the tent is redundant for ontario canada ... additionally sending the tent UPS instead of canada post incurs me hundreds of dollars in duty fees .. that would not be so if your company had been sensitive to canadians importing a tent ..UPS had previously destroyed a colour copier i sent to my mother..so in general my sense of fairplay and justice is at a breaking point including 2.5 years of having my hairsalon business ruined ..

Crua in the US! Great tents and great customer service! We are a young family living in central Texas and always looking for opportunities to go camping. But tents designed in the US are not at the same level as the tents in Europe. Ive always been a big fan of the Crua tents and I am glad that they have decided to come to the US. I purchased the Core and the Culla Family but I returned it because I am more interested in the tunnel tents. I got the Quad and have not used it yet but am excited to soon. Returning the Core and Culla was easy and the team was responsive. But I had to drive to their warehouse since shipping the tents back is very expensive. It would be nice if Crua would pay for return shipping. But the people I met at the warehouse, Jesse, are very nice and helpful and it was a pleasure to meet them. Crua tents are the way to go. Add on an Ecoflow Wave 2 AC and it gets very cozy.

Quilt issue was not thoroughly addressed Quilt issue was not thoroughly addressed. I e-mailed concerning 3 issues with a quilt. Only one issue was addressed, the others were not mentioned. I fixed one issue regarding the the bungee "clip thing" that tightens the center and ends. The suspension issue I'll deal with later. Regardless, I still like and use your products. Thanks, Ivan.

Crua Tri Tent Crua Tri Tent, best tent ever. R-Value of 9 good down to negative 40 degree farenheit and Hydrostatic head of 5000mm yet breathable. I've camped in some negative 5-10degree farenheit and with a small heater on for an hour before bed stayed warm and cozy all night.