Crua Outdoors (and Viki at Crua) Rock! Excellent customer service! I have communicated with Viki several times over different issues. She has always been very prompt, polite, and helpful. Every situation has gotten resolved to my satisfaction and both Viki, and Crua, go above and beyond to help with any need, concern, or question that I may have. I've concerned myself that I have become a bit of a pain, but I've never been made to feel that way. Professionalism and kindness are always present in my communications with Viki and others at Crua. I love the equipment and I love the company. Keep doing what you are doing, Crua Outdoors (and Viki)!

Good Support I love Crua tents, and the support was great but they had advertised their lightweight tent at the wrong weight (it double what it was supposed to weigh). They were very sorry and have put that right now and refunded me but it was a waste of time.

The best … I just want to thank Crua costumer service team specially Viki, the service since I both my tent has been excellent, they answered all my questions straight away. Customer service is amazing and the best in comparison with other companies that I had deal with in the pass, I must say the quality of their products is excellent too . Thank you . Lupita

Recommed Crua to anyone I dont typically leave reviews often but from dealing with Tony on Amazon I now understand 2 things. 1. is how this company really does go out of their way to help you and are genuine about their service and 2. Is how important reviews are to these smaller companies which is another reason I am leaving this review. I would recommend Crua to anyone looking for camping equipment and am delighted with the product and support I recieved.

Best blanket I've ever owned / hope to… Best blanket I've ever owned / hope to own. Stiching did not hold up well to repeated but careful machine washes - (after almost 2 years of almost nightly use). Emailed support - my request resulted in request from Crua for photos. Shortly after receiving them free warranty replacement was authorized. New blanket coming in new order box. No need to return old one. (Lying comfortably under it now)!