Best blanket I've ever owned / hope to… Best blanket I've ever owned / hope to own. Stiching did not hold up well to repeated but careful machine washes - (after almost 2 years of almost nightly use). Emailed support - my request resulted in request from Crua for photos. Shortly after receiving them free warranty replacement was authorized. New blanket coming in new order box. No need to return old one. (Lying comfortably under it now)!

The best … I just want to thank Crua costumer service team specially Viki, the service since I both my tent has been excellent, they answered all my questions straight away. Customer service is amazing and the best in comparison with other companies that I had deal with in the pass, I must say the quality of their products is excellent too . Thank you . Lupita

Next level support. I'm from Sweden but will write this in English. I bought the Duo Maxx and Culla Maxx. I had a problem with the Culla's inner poles, specifically the back wall pole as it was nearly impossible to insert the pole, support (Viki) showed me a trick she's been using. She sent me a personal video. It was a very out-of-the-box thinking however when I tried her method I shaved off a chunk of material because the fit was very tight for me. Viki asked if I wanted a new pole that was slightly shorter but it was with a shipping fee to Sweden for €17. I just cut the pole by 2,5cm and that fit perfectly. Viki said 'You know what, I'll send you the pole anyway without charge'. It's to be 2cm shorter than 110cm originally. Awesome girl and her voice is nice to listen to lol.

Quilt issue was not thoroughly addressed Quilt issue was not thoroughly addressed. I e-mailed concerning 3 issues with a quilt. Only one issue was addressed, the others were not mentioned. I fixed one issue regarding the the bungee "clip thing" that tightens the center and ends. The suspension issue I'll deal with later. Regardless, I still like and use your products. Thanks, Ivan.

Quick and precise answers to my support… Quick and precise answers to my support request, a pleasure to do business with!