Well, that was easy........AND FAST!!! Placed my order. Initially, received everything fast and prompt as promised except for the rod as it was coming from a supplier's warehouse. Waited several days without and word or notification.. I eventually called up to see what was going on and almost immediately got a rep. The rep explained the delay and offered to switch out the original rod for a similar rod of the same make and model that was for the same price without any charge. The rod arrived two to three days later and I can't wait to start using it next year.

Very good website with a wide variety… Very good website with a wide variety of products based on the Asian, namely Korean market. I haven't had any bad customer service experience so far so I can't say much about that. Also, I love the fact that they offer free gifts everyday and have the customer loyalty program to offer more comfort and discount to the customers. Keep up the good job!

Long time customer Long time customer. Placed urgent order earlier in week for last minute fishing trip. Products promised to arrive prior to departure date. Unfortunately, order still sitting at warehouse on promised arrival date. Add a star for ease of cancellation but overall very disappointed.

paid for a reel on special Finally 22 days and a call for tackle direct, to tell me my reels on the way. Gotta say, the waiting is less painful when someone will tell you how long the waits going to be

Great fast delivery Place my lure order online without any difficulty. Received my order complete in just a view days. Have ordered some Gloomis rods in past and was real happy with how they were packaged for shipment. Will be ordering MORE items in future.