SNAFU
GBWell, that was easy........AND FAST!!! Placed my order. Initially, received everything fast and prompt as promised except for the rod as it was coming from a supplier's warehouse. Waited several days without and word or notification.. I eventually called up to see what was going on and almost immediately got a rep. The rep explained the delay and offered to switch out the original rod for a similar rod of the same make and model that was for the same price without any charge. The rod arrived two to three days later and I can't wait to start using it next year.
Lh Hinote
GBGreat fast delivery Place my lure order online without any difficulty. Received my order complete in just a view days. Have ordered some Gloomis rods in past and was real happy with how they were packaged for shipment. Will be ordering MORE items in future.
Leon Debrabander Jr
GBNever Disappointed I wanted to buy a spinning reel online and use my Reward Points however I had an issue (probably my ineptitude with technology). I called TD and the gentleman that I had talked with was very helpful and was able to take my order over the phone and apply my points. Received my reel much sooner than anticipated. Never disappointed with Tackle Direct.
Arnoldo Mccallum
SEVery good website with a wide variety… Very good website with a wide variety of products based on the Asian, namely Korean market. I haven't had any bad customer service experience so far so I can't say much about that. Also, I love the fact that they offer free gifts everyday and have the customer loyalty program to offer more comfort and discount to the customers. Keep up the good job!
Sebastian Hernandez
GBAmazing packaging All the rods come in the most secure packaging that even the third party delivering can't mess up.