
Leon Debrabander Jr
USNever Disappointed I wanted to buy a spinning reel online and use my Reward Points however I had an issue (probably my ineptitude with technology). I called TD and the gentleman that I had talked with was very helpful and was able to take my order over the phone and apply my points. Received my reel much sooner than anticipated. Never disappointed with Tackle Direct.

SNAFU
USWell, that was easy........AND FAST!!! Placed my order. Initially, received everything fast and prompt as promised except for the rod as it was coming from a supplier's warehouse. Waited several days without and word or notification.. I eventually called up to see what was going on and almost immediately got a rep. The rep explained the delay and offered to switch out the original rod for a similar rod of the same make and model that was for the same price without any charge. The rod arrived two to three days later and I can't wait to start using it next year.

Matthew Godwin Matt G
USItem said 7-14 business days when I… Item said 7-14 business days when I placed order, nearly 2 months later it finally shipped, and arrived with scratches all over it. Didn't bother returning because of how long it took to get. EDIT: Tyler from tackle direct gave me a call after reading my review and he made things right and gave me a partial credit back towards my combo. I am very pleased with their willingness to correct things.

Jessica
USGood Quality, Fast Shipping Item arrived in great condition, exactly as described. Great that I can find these online when all my local stores are always sold out.

JC
USHello Hello, i would have given you another 5 stars, but it took fedex 10 days w/my package to receive it. I know its free economy shipping, but dang, that’s ridiculous. It sat & sat according to their intermittent tracking. As always i am very happy with your company and will continue to buy much more from you. Thank you. Have a great day.