Customer service is terrible Customer service is terrible. I sat on the phone over thirty minutes just to get a rude individual with no answers to a simple question. That was when will I receive my part ordered. It stated 3-5 business days but I hadn’t received any shipping information so I was just asking. After asking why so short with customers he hung up on me. Seems to be the norm from the tevie s I e read which is sad seeing y’all have such an amazing product.

First time they send the wrong cable… First time they send the wrong cable the website describe a female to female cabale. The second time I receive the right cable pay attention to the model number and not the picture on the website. M is for male and F... Other than that this is a fine product.

I love the trolling motor and graphs I love the trolling motor and graphs, but getting the maps had been a problem. I ordered the maps, they took my money, then canceled my rider saying they no longer sell the map I purchased. Still waiting for credit and to find out what maps I can purchase to go on my graphs for lakes near me.

Customer service is incredible Customer service is incredible. They worked with me to troubleshoot my issue with my Hook 7 over a few weeks. After several unsuccessful attempts to fix my problem, they had me send it in to be looked at. In the end, they ended up replacing the unit free of charge.

Have not used my Active Target yet Have not used my Active Target yet. But it was easy to install. Directions were easy to understand. Looking forward to seeing how good it works when fishing