When going to the website a chat box… When going to the website a chat box appeared and I chatted about my issue. I gave them the unit info(lowrence Hook reveal 7 transducer bracket) they suggested part number needed. Wrong part. For skimmer application. Bracket doesn't allow transducer to be low enough in the water.

I love the trolling motor and graphs I love the trolling motor and graphs, but getting the maps had been a problem. I ordered the maps, they took my money, then canceled my rider saying they no longer sell the map I purchased. Still waiting for credit and to find out what maps I can purchase to go on my graphs for lakes near me.

I had to replace my downscan skimmer… I had to replace my downscan skimmer transducer that was lost a couple of weeks ago. I was able to find it wit relative ease and had it within 2 to 3 days of placing my order.

Shipping was fast and product was as… Shipping was fast and product was as described. Prices for items were reasonable or better than found elsewhere. Lowrance is a company that I am confident that I will receive my product quick and free of damage.

Great Customer Service Just to know that you value your customers and make sure that they're able to purchase replacement parts! I wanted additional power and transducer cables so I could use my Hook 2 triple shot on either of my two boat. I had no problem getting hold of the cables from you guys! Also the price was reasonable! Thanks!!!