Great Customer Service Just to know that you value your customers and make sure that they're able to purchase replacement parts! I wanted additional power and transducer cables so I could use my Hook 2 triple shot on either of my two boat. I had no problem getting hold of the cables from you guys! Also the price was reasonable! Thanks!!!

Called technical support Called technical support. Got a person who could hardly understand english. No idea on the unit whatsoever. Kept asking what model it was. On hold all the time. What a waste of time and money as you have to ring international number. Stop using overseas call centres.

I ordered my first side scan unit I ordered my first side scan unit. Of course as soon as you click the button to purchase you start waiting. I thought I might have to wait several weeks for the unit but it got here within days (not sure how many but less than a week). Hod the unit out for the first time today, there will definitely be a learning curve but so far crazy happy. I know what to expect from the unit and from Lowrance so I feel safe with my purchase, fast shipping was just a bonus.

I've always liked Lowrance I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely disappointed. I find it hard to believe that the GPS on my Elite can't "see" through my canvas T-top.

Customer service is terrible Customer service is terrible. I sat on the phone over thirty minutes just to get a rude individual with no answers to a simple question. That was when will I receive my part ordered. It stated 3-5 business days but I hadn’t received any shipping information so I was just asking. After asking why so short with customers he hung up on me. Seems to be the norm from the tevie s I e read which is sad seeing y’all have such an amazing product.