They made it right! I had previously expressed a concern with the service I had in the Eden prairie store regarding a pair of ON shoes that were not meeting my expectations. They had a hole in the toe/seam. I received a response from Jacob one of the managers in that area and he proceeded to meet me and handle my concern so professionally that I ended up not only replacing the shoes that were defective but I also bought three more pair of shoes. Both Karen and Freddy were fantastic in helping me find shoes that worked well for me. This was all I was looking for when I went into scheels my first time. (That experience brought me to my visit with Jacob). I appreciate the service I received to “make it right” and because of it I will be a loyal long time customer. ! Thank you Jacob Freddy and Karen !

Yellowknife, NWT This is the place to order from. Prices are great....but the customer service is phenomenal. They deliver to the Northwest Territories.....most Canadian companies don't deliver here. Product came exactly as described, no hidden fees. My new go to place, Thanks Scheels!!

Great honest and good prices What made this great was the ease in ordering the communications? The tracking the company stays with you with each one of their shipments. It was so nice and it was a great experience and the prices you cannot beat. Check them out. You won't be disappointed.

Ordered a new paddle Ordered a new paddle. Arrived packed well, but it looks like it was used and scuffed up. Also please note, if you subscribe to their mailing list you will also received heavily Christian themed communications. I am glad they are proud Christians and respect that, but I did not sign up for a biblical distribution list.

Bailey the shoe associate was… Bailey the shoe associate was absolutely amazing!! Ran back and forth for us. Was incredibly knowledgeable!!!! We ended up buying another pair of shoes because she knew so much and was so hard working!!!