Hanna Ward-Wichita KS store-exceptional Hanna Ward at the Wichita KS store was very knowledgeable and she went the extra mile. I had looked at some patio chairs and all questions were answered honestly. I had ordered the chairs from her the next day by phone and her team had them ready in 15 minutes. Impressed.

1/5 nothing worked When I went into scheels to buy a pair of basketball shoes, they were sold out. So, then I got balls to put into my shoes after track practice but, at the check out all of the cash registers shut down and I only had Apple Pay which meant that I had to wait 45 minutes to write my card information down on a piece of paper. Then after an hour, they closed and I didn’t receive my item after buying it. 1/5 stars. Get you’re stuff together scheels.

Bike purchase Went in to purchase a bike for my daughter. Had an associate named Ray come and help out immediately. He was very knowledgeable in bikes and had a great sense of humor. Would recommend buy a bike there and hopefully you get Ray to help you out.

Great staff members! Your staff members really helped make our experience great. We were greeted when we entered the store. Our cashier was pleasant and pointed out the military discount my husband was eligible for. We also appreciate your sales.

If I could give a negative score I… If I could give a negative score I would TRASH - this place has no customer service . My mom bought my brother in law some stuff for his 22nd bday. she spent alot of money when she got one of the items it was a scoutlight pro. the thing didnt have all the parts and it did not work so thinking like any good company would make it right she sent it back and they kept her money like a good $350 they told her some BS about not gettin a refund and long story short they robbed our family big F U you should lose your business - If i steal I go to jail but if you steal.. nothing? A bad review..