Thomas Ford
GBIf I could give a negative score I… If I could give a negative score I would TRASH - this place has no customer service . My mom bought my brother in law some stuff for his 22nd bday. she spent alot of money when she got one of the items it was a scoutlight pro. the thing didnt have all the parts and it did not work so thinking like any good company would make it right she sent it back and they kept her money like a good $350 they told her some BS about not gettin a refund and long story short they robbed our family big F U you should lose your business - If i steal I go to jail but if you steal.. nothing? A bad review..
Krista Green
GBThe customer service team is amazing. The customer service team in every department are eagerly helpful. Especially Erik in the women’s shoe department and Samuel in sports. They have a wide variety of everything and anything you may need or want. The atmosphere is just great!
Amy Waldner
GBShady company and never received item... I ordered a $65 New Face cross body satchel from Scheels. It was not delivered on time so I called costumer service and over a two week period spoke with four different Scheels employees. They appeared very confident about assuring me my order was on the way and I would be getting it the following day. This did not happen. The last time the employee told me they would expedite it over night. It did not come. Finally, I gave up and called a final time and requested a reimbursement, which I was told would arrive in 2-4 busy days. What are the chances of me receiving this? It seriously felt like some sort of scam. BUY YOUR ITEM ELSEWHERE!!!!
Alexandria
GBIt was a great experience It was a great experience, just a lot a people due to grand opening. I will be definitely coming back.
Brittney Henderson
GBBailey the shoe associate was… Bailey the shoe associate was absolutely amazing!! Ran back and forth for us. Was incredibly knowledgeable!!!! We ended up buying another pair of shoes because she knew so much and was so hard working!!!