If I could give a negative score I… If I could give a negative score I would TRASH - this place has no customer service . My mom bought my brother in law some stuff for his 22nd bday. she spent alot of money when she got one of the items it was a scoutlight pro. the thing didnt have all the parts and it did not work so thinking like any good company would make it right she sent it back and they kept her money like a good $350 they told her some BS about not gettin a refund and long story short they robbed our family big F U you should lose your business - If i steal I go to jail but if you steal.. nothing? A bad review..

This was our first time to shop at… This was our first time to shop at Scheels. EVERYONE here was amazing and helpful. Best experience we’ve ever had. Grant in the men’s shoe department was awesome. Wonderful selection of quality merchandise. We will definitely come back next time we are in Dallas

GREAT CUSTOMER SERVICE AND PRODUCTS My husband and I and two other couples who are friends of ours went to Scheels and had a great experience. Matt, who works in the Binocular area of the store, was so knowledgeable, professional, and had an obvious love for what he was doing. The whole experience was refreshing. We had questions about bino's, Matt was able to answer them efficiently and then showed us what he was talking about. Two binoculars were purchased that day. Scheel's has great prices for quality products, along with fantastic customer service. We look forward to shopping there again.

Hanna Ward-Wichita KS store-exceptional Hanna Ward at the Wichita KS store was very knowledgeable and she went the extra mile. I had looked at some patio chairs and all questions were answered honestly. I had ordered the chairs from her the next day by phone and her team had them ready in 15 minutes. Impressed.

Bike purchase Went in to purchase a bike for my daughter. Had an associate named Ray come and help out immediately. He was very knowledgeable in bikes and had a great sense of humor. Would recommend buy a bike there and hopefully you get Ray to help you out.