terrible customer service terrible customer service. I tried to cancel subscription multiple times and still get charges can boxes I don't want delivered (in terrible shape). I been trying to get in contact with someone for 2 months now and NOTHING, no way to call, no one responds to email or calls back from the sheet on their website. I'm just about to block them through my card and see if i can get some money back. terrible company

Kyle at Lucky Tackle was amazing Kyle at Lucky Tackle was amazing. I contacted them to cancel my husbands subscription because he wasnt able to use the items as fast as he received them. He informed me that we could put a pause on the subscription and automatically start it again in a couple of months. He was very attentive and answered all of my questions with patience and understanding.

Great customer service I ordered a 3 month subscription for my husbands birthday, and the first box was missing one of the included jigs. I emailed customer service and Kyle got back to me quickly to inform me that the specific jig was out of stock. He assured me that they will be sending a replacement as soon as possible. We are lookin forward to the next two boxes.

Lucky Tackle Box Saving The Day!! I have ordered boxes for co-workers for a few years now. When ordering this year, I made a mistake and selected the monthly subscription. I did not realize my mistake until I got an email my monthly box was shipping. I emailed and Kyle responded very promptly returned my email. He fixed my subscription and resolved the issue within minutes!! Christmas is stressful enough without me making it hard. Lucky Tackle Box (and Kyle) really care about customer service, and I am beyond thankful for them making my experience so easy!!

Lucky Tackle is Top Notch! Customer service? -- Amazing!!! Rapid response on a Sunday afternoon- you can't ask for more. Box contents? -- Premium!!! I ordered a three month subscription for a birthday gift earlier in the year and am back for more this Christmas! I didn't even have to think about it. If you know anyone who likes fishing, whether seasoned or just starting, a Lucky Tackle Box gift subscription will be hands down the best gift they get.